Avion Smallwood
Carlsbad,CA
Summary
Dynamic Human Services Specialist with San Diego County Health and Human Services Agency, skilled in benefit computation and eligibility determination. Proven track record in case management and active listening, empowering clients towards self-sufficiency. Adept at data analysis and maintaining documentation accuracy, ensuring compliance with agency standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Human Services Specialist
San Diego County Health And Human Services Agency
Oceanside, CA
03.2024 - Current
- Conducted interviews to verify applicants' eligibility for public assistance.
- Discussed rights and responsibilities of public assistance with applicants.
- Obtained income, asset, and financial information to assess program eligibility.
- Analyzed numerical and narrative data to interpret eligibility determinations.
- Maintained accurate documentation per agency standards and policies.
- Assisted clients in developing independent living skills, including budgeting and meal planning.
- Processed client applications while adhering to confidentiality procedures.
- Responded to daily calls, utilizing active listening and effective communication skills.
Education
Associate of Arts - Social Sciences
Miracosta College
Oceanside, CA05-2017
Skills
- Benefit computation
- Eligibility determination
- Case management
- Data analysis
- Documentation accuracy
- Client referral
- Problem solving
- Written and verbal communication
- Time management
- Interviewing skills
- Active listening
Affiliations
- Volunteers twice a month at Sharia's closet
- Community service and homeless intervention
Certification
- Certificate for Mental Health aid training
References
References available upon request.
Timeline
Human Services Specialist
San Diego County Health And Human Services Agency
03.2024 - Current
Associate of Arts - Social Sciences
Miracosta College