Aviona Harris
Durham,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Service Associate
Duke Health
Durham, NC
09.2023 - Current
- Verified patient insurance eligibility and entered patient information into system.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Answered incoming calls, scheduled appointments and filed medical records.
Preschool Teacher
La Petite Academy
Durham, NC
01.2021 - 09.2023
- Implemented age-appropriate curricula to meet needs of young learners.
- Allowed for ample outdoor discovery time in schedule each day.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Lead Teacher
Child Care Network
Durham, NC
01.2020 - 03.2021
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Fostered student curiosity and interest through creative hands-on activities.
Patient Service Representative
Wake Med
Cary, Nc
02.2019 - 04.2020
- Resolved patient billing issues in line with established guidelines.
- Providing excellent customer service by promptly answering patient inquiries.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Supported new Patient Service Representatives'' orientation process by sharing expertise on office procedures.
Personal Care Aide
Carillon Assisted Living
Durham, NC
05.2018 - 10.2019
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Recorded status and duties completed in logbooks for management.
- Continuously pursued professional development opportunities to stay informed on best practices, emerging trends, and advances in the personal care field.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
High School Diploma -
Hillside High School
Durham, NC06.2018
Skills
- Medical Billing
- Risk Management
- Building Rapport and Credibility
- Administrative and Office Support
- Interactive Teaching
- Child Development
- Motivating and Inspiring Students
- Staff Development
- Team Development
Certification
First Aid/CPR
Timeline
Patient Service Associate
Duke Health
09.2023 - Current
Preschool Teacher
La Petite Academy
01.2021 - 09.2023
Lead Teacher
Child Care Network
01.2020 - 03.2021
Patient Service Representative
Wake Med
02.2019 - 04.2020
Personal Care Aide
Carillon Assisted Living
05.2018 - 10.2019
High School Diploma -
Hillside High School