Avionna Baker
Irondale
Summary
Dynamic professional with extensive experience in academic research, project management, and effective communication. Proven analytical skills facilitate the evaluation of complex information, leading to informed conclusions that drive project success. A strong foundation in time management and adaptability ensures consistent high performance across diverse academic environments. Committed to fostering collaboration and innovation while achieving strategic objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optician Level 1
Walmart
06.2025 - Current
- Assisted customers in selecting appropriate eyewear based on prescriptions and personal style preferences.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted preliminary eye exams and vision tests to support optometric evaluations.
- Maintained inventory of eyeglasses and accessories, ensuring accurate stock levels.
Customer Service Associate
Publix Grocery
04.2023 - 07.2023
- Processed customer orders accurately and efficiently.
- Provided information about products and services available to customers.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
- Maintained knowledge of current sales promotions and new product releases.
- Kept work area neat, clean, and well-stocked at all times.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Followed policies and procedures to meet or exceed established performance requirements.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Camp Counselor
FOX 6 Jobs for kids
06.2019 - 08.2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Coordinated and led group activities for campers and counselors.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Tracked attendance, checking off present individuals.
- Acted as ambassador for camp to families by communicating about camper's experience.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Education
High School Diploma -
Shades Valley High School
Irondale, AL05.2023
Bachelor of Science - Health Science
Tuskegee University
Tuskegee, AL05-2027
Skills
- MS Office Proficiency
- Customer Support
- Team Collaboration
- Customer Complaint Resolution
- Quality Assurance
- Inventory Control
- Safety Regulations
- Customer Service
- Problem Resolution
- Stock Replenishment
- POS System Operation
- Cross-Functional Team Collaboration
Certification
- PT - Alabama Certified Phlebotomy Technician
Additional Information
- References available upon request.
Timeline
Optician Level 1
Walmart
06.2025 - Current
Customer Service Associate
Publix Grocery
04.2023 - 07.2023
Camp Counselor
FOX 6 Jobs for kids
06.2019 - 08.2019
High School Diploma -
Shades Valley High School
Bachelor of Science - Health Science
Tuskegee University
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