Avis McGrane

Investigated workplace injury claims to determine liability and compensation, Managed claims efficiently and cost-effectively ensuring compliance with the PA WC Act. PBOE is self-insured and self-administered, so l played a dual role with integrity ensuring that the injured employee and employer received the best medical care available along with a timely return to work status. Strong communication skills are an essential part of this position.

Maintained a clean and organized bar area, processed customer transactions, monitoring customers for intoxication and providing exceptional customer service.

I created a welcoming atmosphere ensuring each customer had a positive experience.

Assisted employees with health, dental, vision and short and long term disability plans. Ensured that all benefit programs complied with the various unions in the City.

Conducted orientations and ongoing education sessions for employees and retirees to help them understand their benefits and make informed decisions.