Work Preference
Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Open To Work

Avis Scott

Passport Acceptance Agent
Castaic,CA

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteHybrid
Location: Castaic, CAPalmdale, CA
Open to relocation: Yes

Summary

Detail-oriented professional with a background in accounting and passport acceptance services. Strong in financial document preparation, recordkeeping, and account reconciliation. Committed to accuracy, compliance, and positive customer experiences across every interaction.

Overview

35
35
years of professional experience

Work History

Passport Acceptance Agent

USPS, United States Postal Service
05.1994 - 04.2025
  • Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
  • Increased customer satisfaction with personalized follow-up strategies.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

Accountant

AAscott and Associates
01.1990 - 05.1994
  • Prepared financial statements, supporting audits and regulatory compliance requirements.
  • Managed accounts payable and receivable processes, ensuring timely transaction accuracy.
  • Directed general ledger reconciliations and resolved account discrepancies with precision.
  • Reviewed journal entries and corrected posting errors to maintain clean records.
  • Oversaw tax preparation support and maintained organized documentation for filings.
  • Gathered financial information, prepared documents, and closed books.

Education

Business

Antelope Valley College
Lancaster, CA

Accounting And Business

Pierce College
Woodland Hills, CA

Skills

Customer service

Customer complaint resolution

Customer service

Organizational skills

Recordkeeping proficiency

Complaint resolution

Customer satisfaction

Problem resolution

Problem-solving skills

Critical thinking

Effective communication

Document preparation

Positive attitude

Interests

  • Documenting and sharing travel experiences
  • Acting and Theater
  • Volunteer Work
  • Music

Timeline

Passport Acceptance Agent

USPS, United States Postal Service
05.1994 - 04.2025

Accountant

AAscott and Associates
01.1990 - 05.1994

Business

Antelope Valley College

Accounting And Business

Pierce College

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Avis ScottPassport Acceptance Agent