Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Avonia Bean

Harford County,MD

Summary

Dynamic Agile Change Practitioner with a proven track record of enhancing team performance and productivity through AI-driven process integration. Expertise in Agile methodologies and ADKAR Change Management has resulted in leading cross-functional teams to achieve a 20% productivity increase. Skilled in project management and adaptive leadership, dedicated to fostering organizational agility and continuous improvement.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Agile Change Practitioner

Optum
04.2022 - Current
  • Lead the integration of AI-driven processes into Agile practices, enhancing decision-making and improving team performance, achieving a 15% reduction in delivery time
  • Coach multiple cross-functional teams in Agile methodologies, fostering self-organization, continuous improvement, and a 20% boost in overall productivity
  • Lead the Agile Community of Practice, promoting collaboration and knowledge sharing to raise Agile maturity across the organization
  • Facilitate key Agile ceremonies (Daily Stand-ups, MTBR, Retrospectives) for distributed teams, focusing on improving velocity, quality, and flow
  • Implement the ADKAR Framework to manage organizational change, ensuring smooth transitions to new processes with increased team adoption and stakeholder buy-in
  • Coach Hackathon teams during innovation challenges, guiding participants in solving complex problems using Agile techniques, resulting in innovative solutions
  • Collaborate with leadership and Technical Program Managers to prioritize backlogs, optimize feature delivery, and ensure alignment with strategic roadmaps
  • Support the adoption of the LeSS framework across multiple teams, improving transparency, collaboration, and delivery efficiency in scaled Agile environments

Sr. Scrum Master / Release Manager

Prometric
10.2017 - 04.2022
  • Provided leadership in SAFe and Agile methodologies, enabling teams to reduce time to production by 20% and improve delivery quality by 13%
  • Taught SAFe courses internationally, coaching teams across North America and Europe on best practices, enhancing Agile maturity and consistency across global teams
  • Led PI Planning, Sprint Reviews, and Retrospectives for distributed Agile teams, ensuring alignment with enterprise goals and improved team collaboration
  • Mentored and coached teams on Scrum and SAFe principles, empowering them to self-organize, resolve impediments, and achieve continuous improvement
  • Managed complex digital projects impacting enterprise-level operations, collaborating with Product Owners to prioritize product backlogs and align with business objectives
  • Directed full release lifecycles, conducting Release Readiness reviews, Business Go/No-Go reviews, and coordinating go-live activities, ensuring seamless product deployment
  • Introduced new workflows and processes that led to a 10% improvement in delivery team efficiency, refining release management practices

Technical Analyst

Prometric
08.2014 - 10.2017
  • Managed Agile software production releases, coordinating with technology and operations teams to mitigate risks and ensure smooth operations for over 10,000 daily candidates
  • Led performance improvement initiatives, driving operational efficiency and effective risk management across project teams
  • Monitored system performance, resolving outages and coordinating resources to minimize business disruptions

Software Release Manager

Prometric
04.2004 - 08.2014
  • Led multi-million-dollar software releases, managing teams to ensure the successful deployment of critical certification products
  • Onboarded and trained new employees, improving team performance and ensuring consistent delivery across projects
  • Developed and executed release plans, consistently maintaining a 98% service-level agreement
  • Streamlined operational processes, enhancing productivity and improving traceability across the release management lifecycle

Technical Support Engineer

Prometric
06.2001 - 04.2004
  • Provided end-user technical support, troubleshooting issues and implementing software updates for global testing centers
  • Installed and maintained software patches, ensuring system reliability and performance

Education

Associate of Applied Science - Information Technology

The Community College of Baltimore County
Catonsville, MD

Technology Certification - Information Technology

UMBC Training Center
Baltimore, MD

Skills

  • Agile Methodologies Expertise
  • Adaptive leadership
  • Agile metrics analysis
  • Agile tool proficiency
  • Organizational agility
  • Change Management and Process Improvement
  • Lean thinking
  • ADKAR Change Management
  • E2E Release Management
  • Presentation skills

Certification

  • Certified Agile Practitioner
  • Certified Scrum Master
  • Certified SAFe Program Consultant | Scrum Master | Product owner and Product Manager

References

References available upon request.

Timeline

Agile Change Practitioner

Optum
04.2022 - Current

Sr. Scrum Master / Release Manager

Prometric
10.2017 - 04.2022

Technical Analyst

Prometric
08.2014 - 10.2017

Software Release Manager

Prometric
04.2004 - 08.2014

Technical Support Engineer

Prometric
06.2001 - 04.2004

Associate of Applied Science - Information Technology

The Community College of Baltimore County

Technology Certification - Information Technology

UMBC Training Center

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Avonia Bean