Surinder Sehgal
Northern VA,USA
Summary
Multi-certified Cyber Security Management and Agile Professional with a strong track record in leading large-scale projects and resiliency initiatives. Skilled in aligning client requirements with project execution while optimizing communication and collaboration across cross-functional teams to drive efficiency.
Overview
25
25
years of professional experience
5
5
Certification
Work History
Technical Project Manager – EDI Data
Fannie Mae
Reston, VA
07.2024 - Current
- Orchestrated planning and execution of LTO3 and LTO4 resiliency exercises for enterprise data portfolio, coordinating efforts of over 15 teams in Production and Acceptance to mature failover and failback processes.
- Migrated and integrated JIRA application from data center to JIRA SaaS, coordinating with EDI teams to implement EDCP, LQCS, and Liabilities project requirements using Agile methodology.
- Responsible for planning, managing & delivering EDI Data Agile Release Train business goals and priorities.
- Oversaw monthly deployment of Business As Usual (BAU) releases for EDI and EDO teams, ensuring efficient implementation.
- Lead issue analysis calls to address anomalies found during LTO3 resiliency exercise to better prepare for LTO4 exercise.
- Oversaw performance of various Fannie Mae assets, DB segregation on AWS, and production deployment and implementation of new enhancements while remediating vulnerabilities.
- Managed DB segregation of Oracle, Redshift and Aurora DB shared among various applications.
- Responsible for weekly/monthly releases for teams to meet their commitment in releasing the product features and bug fixes.
Project Manager – (Security)
Marriott International
Bethesda, MD
07.2023 - 02.2024
- Managed $4.5M Non-Associate EID Onboarding CRM initiative to decommission IDC and transition onboarding and access forms to ServiceNow, coordinating with global stakeholders to support onboarding for over 300K non-associates, ensuring continuity as the application neared end of life.
- Successful implementation of project requirement using Agile tools & processes, coordinating with offshore team.
- Collaborated with key stakeholders to define and develop an organizational change management strategy that aligned with project objectives and supported successful implementation.
- Negotiated & narrowed down the product based best deal from out of 4 vendors (Service Now, SailPoint and Saviynt, Forged Rock).
- Presented the project to Governance for budget & scope change and approval.
- Drafted communication plan & identified & engaged the stakeholders for functional deliverables & approvals.
- Stood up Agile Boards to build backlog using Azure DevOps.
- Approved architecture and technology as part of implementation.
- Made sure that project met the PMO processes (Governance, Scope/budget CR etc.).
- Worked with VP and Sr Directors to define OKRs and KPIs and how they tied back to Objective & Initiatives.
- Initiated work intake process to get support from dependent teams.
- Identified the artifacts, job aids, templates to educate & engage stakeholders during UAT.
- Designed & implemented new PI Planning page & roadmap to provide visibility to Sr Management, PMO and ARTs outlining the preplanning steps, & artifacts to be prepared for PI planning day.
- Updated senior management (VPs, Directors) on project progress and risks, providing a comprehensive mitigation plan to address potential issues.
- Organized the PI retro to capture teams’ achievements & lessons learned to better plan next PI.
Project Manager
Capital One Financial Corp.
McLean, VA
06.2018 - 04.2023
- Implemented 2.4M long term program planning & delivery process based upon the Scaled Agile framework (SAFe) to improve team’s ability to deliver large projects predictability.
- Enhanced the cybersecurity by implementing AWS applications & Agile projects following SAFe Agile Methodology involving different teams within Consumer Identity, Identity & Access Management (IAM) & Privilege Access Management (PAM).
- Led Identity Verification Services for Capital One credit card issuance for Walmart, ensuring compliance and efficiency in the process.
- Worked along with the Product Manager to narrow down the OKR for coming and following releases.
- Developed Advance Roadmaps to track product & feature development for coming release.
- Defined feature intake process and form, streamlining alignment with new business needs.
- Covered RTE role to plan for PI, gaining confidence in team’s preparation.
- Coached team to understand Agile practice and guided them to adopt Scrum from Kanban.
- Guided the Release Planning process, identifying tasks and milestones.
- Evaluated OCM strategies and adjusted them based on feedback.
- Implemented CI/CD pipeline by coordinate efforts with Artemis team.
- COVE pipeline was huge achievement in automating release process.
- Managed releases & code deployments in ServiceNow.
- Initiated & implemented the change order process to support release client work to Production.
- Took ownership of ETB (Enterprise Technology Backlog) progress & making sure IAM (Identity and Access Management) & PAM are compliant with requirements.
- Developed and implemented Scrum Boards, Reports and Dashboards on JIRA & Confluence to track project progress.
- Lead S2 and S3 meetings based upon dashboards to report & resolve issues, risks & dependencies.
- Monitored adherence to all Cyber and Tech initiatives.
- Assisted team during the annual audit conducted by bank regulators to be compliant of tech & banking regulations.
- Spearheaded knowledge transfer sessions among teams in Agile Release Train (ART) and engaged senior leadership to review and assess team progress.
Project Manager
DXC Technologies
Herndon, VA
09.2017 - 11.2017
- Led Agile transformation for Enterprise Energy Management System deployment at USPS.
- Led cross-functional teams to deliver projects on schedule and within budget.
- Developed project plans outlining scope, resources, and timelines for stakeholders.
- Facilitated meetings to gather requirements and ensure alignment among team members.
Project Manager
Fannie Mae
Reston, VA
01.2016 - 01.2017
- Led Agile process implementation for product releases and major data migration initiative, enabling teams to adopt Scrum and Kanban principles effectively.
- Managed project timelines and resources for financial products and services.
- Coordinated cross-functional teams to ensure project alignment and delivery.
- Developed project plans outlining scope, tasks, and responsibilities for stakeholders.
Project Manager (PMO)
National Railroad Passenger Corporation (Amtrak)
Washington, D.C.
12.2014 - 12.2015
- Led $8.5M e-Ticketing mobile app and infrastructure upgrade project, migrating eMD apps from iOS6 to iOS8 and upgrading devices from iPhone4s to iPhone6.
- Led cross-functional teams to deliver complex projects on time and within budget.
- Coordinated project schedules, resources, and stakeholder communications effectively.
- Developed project plans, outlining scopes, timelines, and deliverables for initiatives.
Agile Project Delivery Lead
Capital One Financial Corp.
Richmond, VA
04.2014 - 10.2014
- Championed a team and project effort to implement an enterprise application programming interface (eAPI) SSO project.
- Led delivery team to ensure timely and accurate shipment of products.
- Coordinated daily operations to optimize workflow and resource allocation.
- Trained new team members on delivery protocols and safety procedures.
Project Manager
Humana Inc.
Louisville, KY
06.2012 - 04.2014
- Implemented 15M Obama Healthcare Project as part of Federal Health Care Reforms by the Federal Government go-live date of 31 Dec 2012.
- Led cross-functional teams to deliver projects on time and within budget.
- Facilitated stakeholder meetings to gather requirements and align project goals.
- Managed project timelines using Agile methodologies to ensure efficient workflows.
Project Manager
Capital One
Richmond, VA
02.2011 - 11.2012
- Led $5.5M CCIP for Bank Data Warehouse initiative, migrating data from Oracle to DB2 to enhance data accessibility.
- Led cross-functional teams to deliver projects on time and within budget.
- Managed project schedules using Agile methodologies and collaboration tools.
- Coordinated stakeholder meetings to align project goals and expectations.
Education
Bachelor of Science - Chandigarh
Punjab University
Chandigarh01-1988
Skills
- EDI data management
- Cross-functional team coordination
- Technical project planning
- Sprint planning
- Risk mitigation
- Project leadership
- Continuous deployment
- Agile project management
- Problem-solving
- Task prioritization
- Complex Problem-solving
- Program and project management
- Release planning
- Stakeholder engagement
- Requirements analysis
- Risk assessment
- Agile methodologies
- SAFe implementation
- DevOps support
- PMO governance
- Process optimization
- Project reporting
- MS Project proficiency
- JIRA expertise
- Azure DevOps knowledge
- Rally experience
- VersionOne familiarity
- Confluence usage
- ServiceNow skills
- SharePoint capabilities
- Office 365 applications
- Visio diagramming
- Power BI analytics
- Tableau visualization
- Team collaboration strategies
- Change management practices
- People leadership skills
- OKR/KPI interpretation
- Decision-making
- Effective communication
- Problem solving
- Process improvement initiatives
- Sprint planning proficiency
- Team building and motivation
- Performance metrics analysis
- Agile methodologies expertise
- Technical project management
- Release and deployment management
- Continuous integration
- Agile best practices
- Leading scrum meetings
- Scrum framework expertise
- Agile coaching
- Presentation skills
- Risk identification
- Retrospective analysis
- Problem-solving abilities
Software And Tools Expertise
- MS Project
- Office 365
- Visio
- ServiceNow
- Windows Autopilot
- Confluence
- SharePoint
- Power BI
- Tableau
- EazyBI
- APPTIO Target Process
- JIRA
- JIRA SaaS
- Azure DevOps
- Rally
- Version One
Key Area Expertise
- Program/Project Management
- Supporting DevOps
- LTO3 LTO4 Resiliency
- SAFe Implementation
- Agile Maturity Assessments
- Stakeholder Management
- Interpreting OKR/KPI
- Release Planning
- People Management
- Regulatory Compliance
- PMO Process & Governance
- Root cause Analysis
- Training & Development
- Configuration & Change management
- Requirements Assessment
- Process Improvement
- Risk Management
- Project Status Reporting
Certification
- PMP
- AWS - AI
- AWS - CCP
- CSM
- CSPO
- ISC2 - CC
Timeline
Technical Project Manager – EDI Data
Fannie Mae
07.2024 - Current
Project Manager – (Security)
Marriott International
07.2023 - 02.2024
Project Manager
Capital One Financial Corp.
06.2018 - 04.2023
Project Manager
DXC Technologies
09.2017 - 11.2017
Project Manager
Fannie Mae
01.2016 - 01.2017
Project Manager (PMO)
National Railroad Passenger Corporation (Amtrak)
12.2014 - 12.2015
Agile Project Delivery Lead
Capital One Financial Corp.
04.2014 - 10.2014
Project Manager
Humana Inc.
06.2012 - 04.2014
Project Manager
Capital One
02.2011 - 11.2012
Bachelor of Science - Chandigarh
Punjab University