Sherrie Duchock

Senior EDI Coordinator

McLeod Software Corporation

01.2000 - 06.2023

Tracked files from origin to destination and troubleshot errors.
Built and deepened positive and productive relationships with business partners.
Created and maintained EDI customer maps.
Ensured seamless data exchange through diligent maintenance of all required cross-referencing tables and mapping specifications.
Optimized transaction processing speeds by conducting thorough analysis of existing systems and implementing necessary upgrades or modifications.
Managed relationships with key trading partners, fostering collaboration and open dialogue to address any concerns or issues that arose during ongoing operations.
Trained customer service personnel in strategies for supporting electronic data interchange activities.
Balanced competing priorities in a fast-paced environment, consistently delivering high-quality results while maintaining focus on long-term strategic goals.
Safeguarded sensitive information by enforcing strict adherence to data security policies and industry best practices throughout all aspects of EDI coordination activities.
Enhanced data accuracy for inbound and outbound transactions through rigorous validation checks and quality assurance measures.
Transmitted records and files to customers efficiently to maintain operational timelines.
Streamlined EDI processes by implementing effective communication strategies between internal and external teams.
Trained new team members on the nuances of EDI coordination, empowering them with the tools needed to excel in their roles.
Developed comprehensive documentation for EDI procedures, protocols, and mappings, facilitating knowledge transfer and improving team efficiency.
Played a vital role in ensuring that company-wide integration projects met established timelines and milestones through efficient management of EDI-related tasks.
Contributed to the development of internal training materials and resources, further bolstering organizational understanding of key EDI concepts and practices.
Coordinated successful migration projects from legacy systems to modernized platforms without compromising data integrity or operational continuity.
Managed and monitored installed systems for highest level of availability.
Participated in system development life cycle from requirements analysis through system implementation.
Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Wrote and maintained custom scripts to increase system efficiency and performance time.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.