Michelle Snyder
Lancaster
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
7
7
years of professional experience
Work History
EDI Data Analyst
Wipro Technologies
Lancaster
08.2024 - Current
- Analyzed data trends to support decision-making processes.
- Developed visual reports using data visualization tools.
- Collaborated with team members to gather data requirements.
- Assisted in data cleaning and validation tasks.
- Maintained documentation of data sources and methodologies.
- Maintained documentation of all the processes related to Data Analysis.
- Leveraged SQL queries to extract, transform and load data into databases.
- Monitored data accuracy in EDI transactions to ensure seamless integration with internal systems.
- Assisted in troubleshooting EDI issues and resolved discrepancies in data submissions.
- Collaborated with teams to implement EDI solutions that met business requirements and standards.
- Conducted routine audits of EDI documents to maintain compliance with industry regulations.
- Documented EDI processes and created user guides for team reference and training purposes.
- Analyzed incoming and outgoing electronic data for accuracy, completeness, and compliance with standards.
- Performed troubleshooting activities on EDI systems when necessary.
- Assisted in the implementation of new EDI systems and software applications.
Business Analyst
Elevance Health
Lancaster
01.2022 - 08.2024
- Analyzed business processes to identify areas for improvement and optimization.
- Collaborated with cross-functional teams to gather and document requirements.
- Created detailed reports to present findings and recommendations to stakeholders.
- Utilized data analytics tools to interpret trends and support decision-making.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Evaluated business processes for improvement opportunities through automation or streamlining.
Documentation Specialist
Samuel Son, & Company
Lancaster
06.2019 - 01.2022
- Developed and maintained documentation for product specifications and procedures.
- Reviewed and edited technical documents for clarity and accuracy.
- Collaborated with cross-functional teams to gather necessary information.
- Managed customer relationships to ensure satisfaction and retention.
- Utilized CRM systems to track leads and follow up on inquiries.
- Assisted in training new sales representatives on product knowledge and processes.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Cultivated and strengthened customer relationships to drive revenue growth.
Education
AAS Business - Business Administration And Management
Erie Community College
Buffalo, NYSkills
- Data analysis
- SQL queries
- Data visualization
- EDI transactions
- Data cleaning
- Business process improvement
- Project management
- Technical documentation
- Microsoft Access
- Query tools
- Python programming
Timeline
EDI Data Analyst
Wipro Technologies
08.2024 - Current
Business Analyst
Elevance Health
01.2022 - 08.2024
Documentation Specialist
Samuel Son, & Company
06.2019 - 01.2022
AAS Business - Business Administration And Management
Erie Community College