A quality-focused IT professional with over 20 years of IT experience searching for a virtual position in an analyst or similar role.
Overview
11
11
years of professional experience
Work History
EMR EDI Data Analyst for Reverse Reference Interfaces
LabCorp Diagnostic Labs
Memphis, TN
01.2022 - Current
I am currently an EMR EDI Data Analyst specializing in Hospital and Physician implementations, upgrades and enhancement projects for Reverse Reference Interfaces.
I collaborate with various internal teams and external partners to gather and analyze business requirements, ensuring compliance with EDI & HL7 protocols and standards.
I monitor and troubleshoot EDI transactions, identifying and resolving any errors or discrepancies in a timely manner to ensure a smooth flow of information.
I conduct regular testing and quality checks to ensure compliance with EDI & HL7 guidelines and standards, including data accuracy, data security, and data confidentiality and create and maintain documentation related to the project of all testing completed.
I also act as a mentor providing training and support to internal users on EDI processes, tools, and best practices.
Project Specialist / Database Tester
Quest Diagnostic
Memphis, TN
12.2020 - 12.2021
I was an EMR Project Specialist and Database Tester specializing in special projects and testing of client interfaces being converted to a new LIS.
I was responsible for special projects given by the different department heads.
This ranged from documentation creation to large projects doing database testing.
I also setup client test plans based on their usage and requirements for testing for each conversion.
I handled communication testing as well as documentation for each project.
I also worked closely with each client and vendor to ensure a successful endeavor.
Contracted through Ciber
Project Specialist / EMR Analyst
Quest Diagnostic
Memphis, TN
08.2018 - 03.2020
I was an EMR Project Specialist and EMR Analyst specializing in connectivity conversions.
I was responsible for providing day-to-day project management oversight, directly managing the coordination and implementation of small to medium size client facing projects.
I coordinated multiple projects simultaneously and served as a subject matter expert over products and systems.
I have completed 85 small to large projects successfully.
Contracted through The Select Group
Trainer and Coach
Amazon.com
Memphis, TN
05.2016 - 07.2018
I trained CSAs in a group setting, as well as coach them individually to help realize their goals.
I also present material in Team Meetings as well in the weekly Talking Points.
I organized and developed training materials that meet specific needs for training.
I also managed all scheduling for classes and meetings.
I also managed team database and statistics.
During my time training we saw over 60% improvement in PRR.
I also work with Team Managers as a resource to provide feedback on CSAs to discuss challenges and/or improvements.
I sent out weekly status reports as well as graduation recommendations and develop material for graduation.
Interface Implementation Analyst
Sonic Healthcare USA
Memphis, TN
08.2014 - 03.2016
I worked within the Connectivity Group of the Information Technology Department using strong HL7 Clinical Transaction Standards managing multiple Implementations Projects at any given time with excellent quality of service and follow-up to internal and external clients as well.
I also assisted in Technical Writing of Clinical documents for Laboratory use as well as participated in root cause analysis as trends in issues are identified and developed more effective ways to manage projects timeline for a more quality outcome.
At American Esoteric Laboratories
Education
HL7 Version 2 Certification -
Health Level Seven International (HL7)
Memphis, TN
12.2011
Associate in Applied Science - Business Technology - Computer Information Systems Option