Avonnie Justice
Austin,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Daycare Worker
Bright Star Academy
09.2023 - Current
- Enhanced children's social skills by organizing group activities and promoting positive interactions.
- Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
- Supported child development by implementing age-appropriate learning activities tailored to individual needs.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Increased parent satisfaction with regular communication about their child's progress and daily experiences.
- Prepared, served, and cleaned up daily meals for 12 children.
Customer Service
The Wash Tub Car Wash
03.2023 - 05.2023
- Greeted customers and listened closely to problems described to determine solutions.
- Utilized active listening skills to understand customer needs and provide tailored solutions.
- Proactively managed customer concerns to prevent escalations and complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores by 100%.
Referee
TXST, Intramural Sports Staff, Marcos
01.2023 - 04.2023
- Promoted good sportsmanship among players.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Coordinated with other referees to execute smooth and consistent games.
- Kept track of time and scores during games
- Maintained gameplay by managing player substitutions, fouls, and timeouts.
- Provided a safe playing environment for players by monitoring activity.
- Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
- Communicated with fans, coaches, players, and other umpires 100% of the time.
Youth Coaching Staff Member
The Recreation Center
06.2019 - 08.2019
- Provided instruction to children and youth in fundamentals of basketball.
- Acted as a positive role model for team participants and in the community.
- Developed and implemented effective training and skills development strategies to improve team performance.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Managed 1 hour of drills and fitness circuits to bolster athletes' coordination and performance levels.
- Monitored athletes during events and practice to identify injuries quickly.
Education
Some College (No Degree) - Health Sciences
Austin Community College
Austin, TX12.2026
Some College (No Degree) - Forensic Psychology
Texas State University
San Marcos, TX04.2023
High School Diploma -
Rouse High School
Leander, TX06.2022
Skills
- Logical Flow
- Creative Thinking
- Maintaining Clean Work Areas
- Employee Engagement
- Customer Service and Assistance
- Social Perceptiveness
- Providing Solutions
Certification
- AED/CPR + First Aid Certified
Timeline
Daycare Worker
Bright Star Academy
09.2023 - Current
Customer Service
The Wash Tub Car Wash
03.2023 - 05.2023
Referee
TXST, Intramural Sports Staff, Marcos
01.2023 - 04.2023
Youth Coaching Staff Member
The Recreation Center
06.2019 - 08.2019
Some College (No Degree) - Health Sciences
Austin Community College
Some College (No Degree) - Forensic Psychology
Texas State University
High School Diploma -
Rouse High School
- AED/CPR + First Aid Certified
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