Avory Clark
Bloomington,IN
Summary
Dynamic and customer-focused professional with exceptional service skills honed at Starbucks. Proven ability to enhance customer satisfaction through effective communication and attention to detail. A dedicated team player with strong time management and cash handling expertise, committed to fostering a welcoming environment and driving positive experiences.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
06.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Retail Worker
Lucky's Market
12.2019 - 02.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Garden Worker
May's Greenhouse
04.2019 - 06.2019
- Contributed to a positive work environment by fostering collaboration, promoting open communication channels, and consistently demonstrating a strong work ethic.
- Boosted garden productivity through regular soil testing and appropriate fertilization practices.
- Used shears and pruners to prune and trim plants.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Removed debris and waste from outdoor areas.
Education
Certificate of Technical Studies - Baking And Pastry
Ivy Tech Community College of Indiana
Bloomington, IN12-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Decision-making
- Safe food handling
Timeline
Barista
Starbucks
06.2021 - Current
Retail Worker
Lucky's Market
12.2019 - 02.2020
Garden Worker
May's Greenhouse
04.2019 - 06.2019
Certificate of Technical Studies - Baking And Pastry
Ivy Tech Community College of Indiana
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