Avrielle Hinds
Ellenwood,GA
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
8
8
years of professional experience
Work History
Field Sales Manager
AT&T
Atlanta, GA
06.2021 - Current
- Resolved customer complaints promptly and effectively when necessary.
- Developed and implemented sales strategies for new and existing accounts.
- Organized field visits to customers and prospects to build relationships, present products, and increase sales volume.
- Maintained accurate records of sales activities, customer interactions, and product performance.
- Analyzed competitors' pricing structures, promotions, and market share trends to inform strategic decisions.
- Coached and mentored junior staff members by providing guidance on best practices in selling techniques and approaches.
- Expanded new business, implementing effective networking strategies.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Directed and coordinated products, services and sales activities.
Manager - Training & Quality
Blue World Pools
Atlanta, GA
06.2017 - 06.2021
- Monitored customer satisfaction levels through surveys and feedback forms.
- Resolved customer complaints promptly and effectively when necessary.
- Developed and implemented sales strategies for new and existing accounts.
- Maintained accurate records of sales activities, customer interactions, and product performance.
- Provided training on product features and benefits to field personnel.
- Managed a team of 10+ sales representatives across multiple regions.
- Established effective communication channels between team members and headquarters staff.
- Coached and mentored junior staff members by providing guidance on best practices in selling techniques and approaches.
- Expanded new business, implementing effective networking strategies.
Corporate Trainer
Teleperformance USA
Atlanta, GA
05.2016 - 05.2019
- Developed and implemented training programs to improve employee performance.
- Conducted needs assessments to identify skill gaps in the workforce.
- Designed and delivered presentations, workshops, and webinars on various topics relevant to corporate training.
- Provided individual coaching sessions for employees who needed additional support with their job duties.
- Created online tutorials using a variety of software tools.
- Monitored employee progress during training sessions to ensure understanding of material presented.
- Analyzed training data to evaluate effectiveness of programs and suggest improvements as needed.
- Maintained records of all participant feedback from trainings and reported results to management team.
Education
Bachelor of Science - Managerial Science
Georgia State University
Atlanta, GA05.2018
Skills
- Hiring
- Performance Management
- Forecasting
- Recruiting
- Account Management
- Sales Reporting
- New Hire Onboarding
- Brand Development
- Account Acquisition
- Goal Setting and Achievement
- Salesforce Software
- Accomplished manager
- Territory Management
- Direct sales
- Coaching and mentoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Focus on the person and the person will produce without being asked."
Avrielle Hinds
Timeline
Field Sales Manager
AT&T
06.2021 - Current
Manager - Training & Quality
Blue World Pools
06.2017 - 06.2021
Corporate Trainer
Teleperformance USA
05.2016 - 05.2019
Bachelor of Science - Managerial Science
Georgia State University