Avril LaFountain
Glens Falls
Summary
Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Ice Cream Server/Cashier
Coopers Cave Ale
05.2025 - 09.2025
- Delivered exceptional customer service in fast-paced environment, ensuring positive guest experiences.
- Prepared and served a variety of ice cream flavors, maintaining high quality and presentation standards.
- Managed inventory levels, restocking supplies to meet customer demand efficiently.
- Trained new staff on proper serving techniques and safety protocols for food handling.
Busser/Food Runner
The Silo Restaurant
05.2023 - 08.2025
- Cleared and set tables efficiently to enhance guest dining experience.
- Assisted waitstaff by refilling drinks and delivering food promptly.
- Maintained cleanliness in dining areas to ensure compliance with health standards.
- Collaborated with kitchen staff to streamline service during peak hours.
- Supported inventory management by restocking supplies as needed.
- Trained new bussers on restaurant procedures and best practices.
- Implemented improved cleaning processes, reducing turnaround time between seatings.
- Monitored guest needs, ensuring timely responses to requests for assistance.
- Worked well in diverse team settings by partnering with others to complete tasks.
Ice Cream Scooper/Cashier
Ben & Jerry's
04.2022 - 09.2024
- Provided exceptional customer service by engaging with patrons and accurately fulfilling orders.
- Maintained cleanliness and organization of the serving area to ensure a welcoming environment.
- Operated ice cream machines and maintained equipment for optimal performance and safety compliance.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Deli Associate/Cashier
Heluva Deli
05.2023 - 07.2023
- Prepared and assembled deli products in accordance with health and safety standards.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted customers by providing product knowledge and recommendations for meal preparation.
- Operated slicing equipment to ensure precise portion control and product quality.
Education
High School Diploma -
Warrensburg Central School
Warrensburg, NYSkills
- Teamwork
- Customer engagement
- Patience and empathy
- Customer service
- Cleaning and organization
- Order taking
- Cash handling
- Greeting customers
- Order accuracy
- Reliability and punctuality
- Speed and efficiency
- Kitchen operations
Timeline
Ice Cream Server/Cashier
Coopers Cave Ale
05.2025 - 09.2025
Busser/Food Runner
The Silo Restaurant
05.2023 - 08.2025
Deli Associate/Cashier
Heluva Deli
05.2023 - 07.2023
Ice Cream Scooper/Cashier
Ben & Jerry's
04.2022 - 09.2024
High School Diploma -
Warrensburg Central School