Maura O'Keeffe
Powell,OH
Summary
Empathetic and patient individual with a solid background in child supervision and customer service. Proven ability to manage activities under pressure while ensuring safety and engagement. Eager to leverage expertise in a dynamic role focused on enhancing client experiences.
Overview
2
2
years of professional experience
Work History
Ice Cream Server/Cashier
Dell's Ice Cream
Shawnee, OH
06.2024 - Current
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction with ice cream selections.
- Maintained cleanliness and organization of service area to ensure a welcoming environment for customers.
- Assisted in inventory management by restocking supplies and monitoring product freshness regularly.
- Collaborated with team members to ensure timely service during peak hours, enhancing overall operational efficiency.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Ice Hockey Coach
Chiller Ice Rinks
Lewis Center, OH
07.2024 - 08.2025
- Designed and implemented practice plans to enhance player skills and teamwork.
- Conducted individual assessments to identify strengths and areas for improvement.
- Developed game strategies through analysis of opponent performance and player capabilities.
- Facilitated communication between players, parents, and staff to ensure cohesive team environment.
Summer Camp Counselor Volunteer
City of Powell
Powell, OH
06.2024 - 06.2025
- Supervised daily activities, ensuring safety and engagement for all campers.
- Facilitated group games and team-building exercises, promoting collaboration among participants.
- Developed age-appropriate lesson plans, adapting to diverse camper needs and interests.
- Assisted in organizing events, enhancing overall camp experience through creativity and enthusiasm.
- Coordinated with parents and guardians, addressing concerns and fostering strong communication channels.
Private Nanny
Neighborhood Family
Powell, OH
05.2024 - 08.2024
- Supervised children during playtime, ensuring safety and engagement in activities.
- Developed and implemented creative educational games to enhance learning experiences.
- Communicated effectively with parents regarding children's progress and daily activities..
- Managed daily schedules, ensuring timely completion of routines and activities.
- Provided personalized care and supervision for children in home environment.
Education
Bachelor of Science - Nursing
Elmira College
Elmira06.2029
High School Diploma -
Gilmour Academy
Gates Mills, OH05.2025
Skills
- Teamwork
- Customer engagement
- Customer service
- Patience and empathy
- Schedule management
- Toddler care experience
- Child supervision
- Working under pressure
Timeline
Ice Hockey Coach
Chiller Ice Rinks
07.2024 - 08.2025
Ice Cream Server/Cashier
Dell's Ice Cream
06.2024 - Current
Summer Camp Counselor Volunteer
City of Powell
06.2024 - 06.2025
Private Nanny
Neighborhood Family
05.2024 - 08.2024
Bachelor of Science - Nursing
Elmira College
High School Diploma -
Gilmour Academy