Avril Sampson
Palm Bay,FL
Summary
Detail-oriented administrative professional with an Associate of Applied Science in Paralegal Studies and more than 21 years of federal service in the U.S. Army. Combines extensive leadership as a Culinary Noncommissioned Officer with three years of Human Resources experience and recent Military & Veterans Services experience in higher education. Proven success managing confidential records, processing documentation, maintaining databases, ensuring regulatory compliance, and delivering exceptional customer service. Recognized for accuracy, integrity, organization, and the ability to improve administrative processes while meeting demanding deadlines.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Military & Veterans Services Work-Study Clerk
Brightpoint Community College
Chester, USA
08.2025 - 05.2026
- Managed confidential education records for approximately 300 military-affiliated students in compliance with institutional policies and VA education benefit requirements.
- Processed, verified, and updated 20+ student records weekly, ensuring accurate information processing, data integrity, and confidentiality while meeting established deadlines.
- Reviewed documentation for completeness, identified discrepancies, exercised sound decision-making to resolve issues, and ensured records were ready for processing without delay.
- Trained one new Federal Work-Study employee and helped improve office workflows and administrative procedures.
- Collaborated with campus departments to resolve documentation issues, verify information, and provide timely customer service in a high-volume office.
Military & Veterans Services Work-Study Clerk
J. Sargeant Reynolds Community College
Richmond, USA
08.2024 - 05.2025
- Performed high-volume data entry and information processing while maintaining accurate electronic and paper records in accordance with established procedures.
- Reviewed, verified, and quality-checked documentation before submission to ensure complete, concise, and accurate records.
- Protected confidential student information while assisting military-connected students with education benefits.
- Prioritized multiple assignments and consistently met deadlines in a fast-paced office.
Senior Culinary Noncommissioned Officer / Food Service Manager
U.S. Army
, USA
08.2001 - 11.2022
- Progressed through positions of increasing leadership responsibility in domestic and overseas assignments.
- Supervised, trained, and mentored teams of up to 100 Soldiers while promoting accountability and professional development.
- Planned and coordinated daily operations, balancing multiple priorities in high-pressure environments.
- Maintained accountability for government property and equipment valued at more than $500,000 through accurate inventories and documentation.
- Prepared operational reports, maintained required records, verified documentation for accuracy, and ensured compliance with Army regulations, policies, and quality standards.
- Developed standardized procedures and training that improved operational efficiency and readiness.
Human Resources Specialist
U.S. Army
, USA
09.2006 - 12.2009
- Managed personnel records and administrative actions for more than 1,000 Soldiers while ensuring compliance with Army regulations.
- Processed personnel actions, awards, evaluations, leave requests, and official correspondence with exceptional accuracy while ensuring records met regulatory requirements.
- Maintained personnel databases and safeguarded sensitive information.
- Prepared reports, verified administrative documentation, coordinated HR support services, and maintained accurate records for leadership decision-making.
Education
Associate of Applied Science - Paralegal Studies (Litigation Specialization)
J. Sargeant Reynolds Community College
Richmond, VA05-2026
Skills
- Data Entry
- Information Processing
- Records Management
- Database Management
- Document Review
- Administrative Support
- Regulatory Compliance
- Confidential Records
- Customer Service
- Microsoft 365
- Microsoft Word
- Microsoft Excel
- Report Preparation
- File Management
- Attention to Detail
- Problem Solving
Certification
- EDiscovery Technology Certificate Program, 2026
- Legal Technology Certificate, 2025
Accomplishments
- Supported approximately 300 military-affiliated students with education benefits, enrollment documentation, and records management.
- Processed, verified, and updated 20+ confidential student records each week with exceptional accuracy.
- Trained and mentored a new Federal Work-Study employee, improving onboarding and workflow consistency.
- Improved office procedures that increased efficiency in document processing and customer service.
- Managed personnel records and administrative actions supporting more than 1,000 Soldiers.
- Supervised teams of up to 100 Soldiers and maintained accountability for government assets exceeding $500,000.
Timeline
Military & Veterans Services Work-Study Clerk
Brightpoint Community College
08.2025 - 05.2026
Military & Veterans Services Work-Study Clerk
J. Sargeant Reynolds Community College
08.2024 - 05.2025
Human Resources Specialist
U.S. Army
09.2006 - 12.2009
Senior Culinary Noncommissioned Officer / Food Service Manager
U.S. Army
08.2001 - 11.2022
Associate of Applied Science - Paralegal Studies (Litigation Specialization)
J. Sargeant Reynolds Community College