Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avyahna King

West Springfield,MA

Summary

Skilled team player with strong background in human services. Works well independently to handle assignments and goes above and beyond for clients. Excels in assisting clients to obtain needed services such as housing, mental health, medical, and financial aide.

Overview

8
8
years of professional experience

Work History

Senior Case Worker

American Red Cross
06.2023 - Current

Collaborated with military personnel and families during emergencies to facilitate financial aid applications for travel and privation. Managed inbound and outbound calls, insuring efficient case completion and processing. Processed payments for emergency request maintains accuracy and timeliness.

Case Manager

Center For Human Development Inc.
12.2021 - 06.2023

Maintains a high level of commitment to program individuals. Provide a supportive relationship to clients in need of services that address mental health, substance abuse, and other collateral issues and work with individuals to support a safe, positive, and comfortable shelter environment.

Supervisor

Gandara Center
08.2020 - 09.2022

Oversaw housing program for young women ages 12-18 that were in Department of Children and Services Custody. Ensured compliance with staff to client ratios were met as well as making sure the children were fed and had all daily needs were met.

Dietary Aide

Care One
02.2018 - 12.2019
  • Inspected meals served for conformance to prescribed diets and for standards of palatability and appearance.
  • Prepared meals under supervision of dietary manager or cook.
  • Delivered dishes and trays at designated times.

Education

High School Diploma - Focus on financial literacy, computer software, and business communication

Westfield High School
Westfield, MA
06.2017

Skills

  • Skilled Team Player
  • Relationship building
  • Multitasking
  • Merchandising
  • Problem-solving
  • Customer service
  • Client advocacy
  • Case management
  • Case documentation
  • Organization and multitasking
  • Documentation and reporting
  • Conflict resolution
  • Email and telephone etiquette
  • Home visits and inspections
  • Patient assessment
  • Training and supervision
  • Client interaction
  • Records management
  • Time management
  • Active listening

Timeline

Senior Case Worker

American Red Cross
06.2023 - Current

Case Manager

Center For Human Development Inc.
12.2021 - 06.2023

Supervisor

Gandara Center
08.2020 - 09.2022

Dietary Aide

Care One
02.2018 - 12.2019

High School Diploma - Focus on financial literacy, computer software, and business communication

Westfield High School
Avyahna King