
Skilled team player with strong background in human services. Works well independently to handle assignments and goes above and beyond for clients. Excels in assisting clients to obtain needed services such as housing, mental health, medical, and financial aide.
Collaborated with military personnel and families during emergencies to facilitate financial aid applications for travel and privation. Managed inbound and outbound calls, insuring efficient case completion and processing. Processed payments for emergency request maintains accuracy and timeliness.
Maintains a high level of commitment to program individuals. Provide a supportive relationship to clients in need of services that address mental health, substance abuse, and other collateral issues and work with individuals to support a safe, positive, and comfortable shelter environment.
Oversaw housing program for young women ages 12-18 that were in Department of Children and Services Custody. Ensured compliance with staff to client ratios were met as well as making sure the children were fed and had all daily needs were met.