Avyahna King
West Springfield,USA
Summary
Skilled team player with strong background in human services. Works well independently to handle assignments and goes above and beyond for clients. Excels in assisting clients to obtain needed services such as housing, mental health, medical, and financial aide.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Case Worker
American Red Cross
Springfield, MA, USA
06.2023 - 05.2025
- Collaborated with military personnel and families during emergencies to facilitate financial aid applications for travel and privation.
- Managed inbound and outbound calls, insuring efficient case completion and processing.
- Processed payments for emergency request maintains accuracy and timeliness.
Case Manager
Center For Human Development Inc.
Springfield, MA, USA
12.2021 - 06.2023
- Maintains a high level of commitment to program individuals.
- Provide a supportive relationship to clients in need of services that address mental health, substance abuse, and other collateral issues and work with individuals to support a safe, positive, and comfortable shelter environment.
Supervisor
Gandara Center
Springfield, MA, USA
08.2020 - 09.2022
- Oversaw housing program for young women ages 12-18 that were in Department of Children and Services Custody.
- Ensured compliance with staff to client ratios were met as well as making sure the children were fed and had all daily needs were met.
Dietary Aide
Care One
Holyoke, MA, USA
02.2018 - 12.2019
- Inspected meals served for conformance to prescribed diets and for standards of palatability and appearance.
- Prepared meals under supervision of dietary manager or cook.
- Delivered dishes and trays at designated times.
Education
High School Diploma - financial literacy, computer software, business communication
Westfield High School
Westfield, MA06.2017
Skills
- Skilled Team Player
- Acquire new business
- Relationship building
- Multitasking
- Merchandising
- Problem-solving
- Customer service
- Client advocacy
- Case management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Conflict resolution
- Email and telephone etiquette
- Home visits and inspections
- Patient assessment
Certification
CPI
CPR
Timeline
Senior Case Worker
American Red Cross
06.2023 - 05.2025
Case Manager
Center For Human Development Inc.
12.2021 - 06.2023
Supervisor
Gandara Center
08.2020 - 09.2022
Dietary Aide
Care One
02.2018 - 12.2019
High School Diploma - financial literacy, computer software, business communication
Westfield High School