Awab Daffalla
Louisville ,KY
Summary
Dedicated and compassionate professional with a strong background in customer service, safety monitoring, and equipment operation. Skilled in emergency evacuation procedures and certified in both CPR and dementia care, ensuring the highest level of safety and well-being for individuals in need. A bilingual communicator (Arabic and English) with excellent active listening skills, providing exceptional support and clear communication in diverse environments. Adept at handling high-pressure situations with professionalism and efficiency. Seeking a role where expertise in safety, care, and customer service can contribute to a positive and secure environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CNA Student
Hillcrest Village
Jeffersonville, IN
12.2024 - 04.2025
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and personal care.
- Developed strong communication skills through active listening and effective verbal interactions with residents
- Delivered high-quality personal care services within the scope of practice as a CNA student.
- Ensured each residents needs is met to satisfactory when providing care.
- Gain a total of 75 clinical hours from December to April gaining experience
Ride Operator
Kentucky Kingdom
Louisville, KY
04.2024 - 01.2025
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
Diploma -
Charlestown High School
Charlestown, INHigh School Diploma -
Prosser
New Albany, INSkills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
- Bilingual
- Active listener
- Effective communicator
Certification
- CPR certified
- Dementia certified
Languages
Arabic
Native or Bilingual
Timeline
CNA Student
Hillcrest Village
12.2024 - 04.2025
Ride Operator
Kentucky Kingdom
04.2024 - 01.2025
Diploma -
Charlestown High School
High School Diploma -
Prosser