Awet Yohanes
Lithonia,GA
Summary
Accomplished Janitorial Lead at Emory Decatur Hospital, enhancing facility cleanliness and customer satisfaction through innovative procedures and meticulous attention to detail. Expert in cleaning, sanitation standards, and chemical handling, coupled with exceptional team management and problem-solving skills. Streamlined inventory processes, significantly improving operational efficiency.
Overview
10
10
years of professional experience
Work History
Janitorial Lead
Emory Decatur Hospital
Decatur Georgia
01.2022 - 12.2023
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
Waitress Supervisor
TGI Fridays
Lithonia, GA
01.2020 - 12.2021
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Front Desk Receptionist
Grady Memorial Hospital
Atlanta Georgia
08.2016 - 11.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Receptionist Administrator
Adam’s Mark Hotel
Columbus, OH
08.2013 - 08.2014
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Certificate - Medical Office Assistance
American School of Technology
Columbus, OH08.2001
High School Diploma -
Abiolt Chris
Addis Ababa Ethiopia 08.1990
Skills
- Cleaning Expertise
- Chemical Handling
- Restroom cleaning
- Sanitation Standards
- Work Scheduling
- Team Management
- Clear Communication
- Problem-Solving
- Timekeeping
Languages
Amharic
Native or Bilingual
Tigrinya
Native or Bilingual
Timeline
Janitorial Lead
Emory Decatur Hospital
01.2022 - 12.2023
Waitress Supervisor
TGI Fridays
01.2020 - 12.2021
Front Desk Receptionist
Grady Memorial Hospital
08.2016 - 11.2019
Receptionist Administrator
Adam’s Mark Hotel
08.2013 - 08.2014
Certificate - Medical Office Assistance
American School of Technology
High School Diploma -
Abiolt Chris