Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Smith

Vallejo,CA

Summary

Offering strong work ethic and commitment to maintaining high standards, eager to learn and develop in janitorial environment. Contributes to team by quickly adapting to new cleaning techniques and safety protocols. Ready to use and develop organizational and problem-solving skills in Janitorial Lead role. Developed skills in team leadership and facility maintenance in fast-paced environment, seeking to transition into new field. Expertise in coordinating cleaning schedules and ensuring compliance with safety standards. Looking to leverage organizational and leadership abilities in different industry. Diligent Desired Position with solid background in overseeing janitorial teams and ensuring high standards of cleanliness. Successfully managed schedules and coordinated tasks, resulting in consistently well-maintained environment. Demonstrated leadership in training staff and enhancing operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Janitorial Lead

Windsor Industries
08.2020 - 09.2024
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Conducted regular safety meetings to reinforce compliance with OSHA regulations and company policies.
  • Enhanced team efficiency by providing clear guidance and hands-on training for staff members.
  • Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
  • Reduced maintenance costs by promptly addressing minor repairs before escalation.
  • Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.

Digital Shopper

Walmart
01.2016 - 08.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Participated in team meetings and staff training sessions.
  • Worked productively with customers to meet order requirements and service expectations.

Education

Diploma -

People’s High
Vallejo, CA
06.2009

Skills

  • Cleaning expertise
  • Chemical handling
  • Sanitation standards
  • Restroom cleaning
  • Basic repairs
  • Janitorial process improvement
  • Pest control
  • Window washing
  • Detail-oriented
  • Pressure washing
  • Upholstery cleaning
  • Floor maintenance
  • Team management
  • Supervisory experience
  • Maintenance and repair leadership
  • Equipment maintenance
  • Facilities maintenance
  • Powered floor washers
  • Equipment purchasing
  • Furniture cleaning

Timeline

Janitorial Lead

Windsor Industries
08.2020 - 09.2024

Digital Shopper

Walmart
01.2016 - 08.2023

Diploma -

People’s High
Richard Smith