Accomplished Supervisor of Distribution Operations at UPS, adept in enhancing operational efficiency and fostering teamwork. Spearheaded process improvements, boosting customer satisfaction by ensuring timely deliveries. Proficient in shipping and receiving, with excellent communication skills. Conducted audits to maintain compliance, driving a 15% increase in supply chain efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor of Distribution Operations
United Parcel Services, UPS
05.2016 - Current
Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
Improved distribution efficiency by streamlining processes and implementing innovative solutions.
Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
Education
Associate of Applied Science - Business Management
Delgado Community College
New Orleans, LA
12-2021
Associate of Applied Science - Career And Technical Education in Quickbooks
Delgado Community College
New Orleans, LA
12-2021
Skills
Shipping and receiving
Warehouse operations
Operational efficiency
Safety monitoring
Teamwork and collaboration
Time management
Multitasking Abilities
Reliability
Workplace safety
Excellent communication
Problem-solving abilities
Relationship building
Accomplishments
Supervised team of twelve staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved issues in operations which led to Better performance results.
Certification
Certified in Quickbooks (accounting)
Interests
With a background in Business Management of Applied Sciences, I have developed a strong foundation in strategic thinking, organizational efficiency, and decision-making in dynamic environments As I progressed in my studies and professional interests, I recognized the increasing role of technology in modern business operations—particularly the critical importance of cybersecurity This realization, paired with my drive to expand my technical skill set, inspired me to pursue a path that merges business insight with cybersecurity expertise What draws me to cybersecurity is not just its relevance in today’s digital age, but its alignment with my desire to be part of a field that is both intellectually challenging and fundamentally important to organizational resilience I view cybersecurity as more than just a technical safeguard—it’s a vital business function that protects value, builds trust, and ensures continuity My goal is to build a career where I can bridge the gap between technical security measures and strategic business needs Whether it’s helping organizations strengthen their cyber posture or aligning security protocols with business goals, I am committed to growing into a professional who adds value across both domains I am eager to continue learning, earn relevant certifications, and gain hands-on experience that will equip me to contribute meaningfully in this evolving field
Timeline
Supervisor of Distribution Operations
United Parcel Services, UPS
05.2016 - Current
Associate of Applied Science - Business Management
Delgado Community College
Associate of Applied Science - Career And Technical Education in Quickbooks