Axel Barrera

Naples,FL

Summary

Drive Thru Operator at Steak N Shake, recognized for enhancing customer satisfaction through efficient service and strong multitasking abilities. Leveraged cash handling expertise and problem-solving skills to reduce errors and foster repeat business, ensuring high-quality food delivery while maintaining cleanliness and food safety standards.

Overview

year of professional experience

Work History

Drive Thru Operator

Steak N Shake

09.2024 - 07.2025

Communicated clearly with team members to assemble and deliver correct order to customer and reduce errors.
Handled high-pressure situations calmly while maintaining professional communication with both customers and colleagues alike.
Managed cash transactions accurately, ensuring proper handling of payments and change.
Coordinated with kitchen staff to ensure timely preparation and delivery of food items, meeting high quality standards.
Enhanced customer satisfaction by providing fast and efficient drive-thru service.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or timeliness of service delivery.
Provided friendly service that encouraged repeat visits from satisfied customers, fostering long-term relationships.

Education

Welding -

Lorenzo Walker Technical High School

Naples, FL

High School

Barron Collier High School

Naples, FL

04-2026

Skills

Patience and empathy
Cleanliness standards
Food safety awareness

Cash handling expertise
Problem-solving
Multitasking and organization

Languages

Spanish

Native or Bilingual

English