Axel Cedillo
Las Vegas,NV
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Also to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity tp fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
The North Face
10.2023 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Mojave High School
Las Vegas, NV05.2022
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Retail Sales
- Cash Register Operation
- FLUENT IN SPANISH
- Fashion sense
- Loyalty promotion
- Returns and exchanges
- Goal-Driven
Timeline
Retail Sales Associate
The North Face
10.2023 - 07.2024
High School Diploma -
Mojave High School