Axel Lara Trejo
Salt Lake City
Summary
Over 10 years of success in driving sales, building strong client relationships, and delivering exceptional service. Skilled in identifying customer needs, upselling, and resolving issues to enhance satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Personal Banker
Wells Fargo
Salt Lake City, UT
04.2025 - Current
- Fostered customer relationships through personalized financial solutions and account management.
- Facilitated loan applications, ensuring compliance with regulatory standards and internal policies.
- Analyzed customer financial needs to recommend suitable products and services effectively.
- Trained new team members on operational procedures and best practices for client engagement.
Sales Representative
Ovation Law Firm
UT
03.2025 - Current
- Manage/ update incoming and past leads with accurate information to help myself communicate better during each encounter
- Identified customer needs by asking questions and advising on best solutions.
- Developed key customer relationships to increase sales.
Business partner
Forward Lighting
08.2022 - Current
- Focused part of my time in door to door sales creating a vision for homes in the winter season
- Lead a team to install holiday lights on homes and businesses to provide the ideal lighting decoration they envisioned
- Created schedules for myself and employees
- Ensure jobs were done professionally and payments were received and documented
- Learned to create inspiring and uplifting work environments for our employees
- Created a disciplined lifestyle in order to be at jobs in a prepared and timely manner3
Inside Sales Associate
Dentsply Sirona
Lehi, Utah
03.2024 - 12.2024
- Engage with clients to understand their needs and provide solutions.
- Maintain detailed records of customer interactions and follow-ups to track information.
- Strong focus on building and maintaining long term relationships with clients
- Driven to meet and exceed sales targets through effective strategy.
Customer Service Representative
American Express
05.2022 - 07.2023
- Serviced corporate clients according to their needs and issues
- Participated in meetings designed to improve performance as well personal progress
- Actively reviewed calls to find the areas of improvement
Driver
Uber
12.2020 - 02.2022
- Arrive in timely manner to transport people to desired location
- Behaves professionally and respectfully to ensure a positive experience for customer
Customer Service Representative
PainterBros
07.2020 - 01.2021
- Called potential customers to schedule estimates to paint their homes
- Scheduled estimators to visit residential homes in Utah/Salt Lake county
- Helped resolve concerns and issues to ensure customer satisfaction
Server
The Tasting Room
12.2019 - 05.2020
- Bottle service
- Customer service
- Fine dining service
Server
Ayse Meze Lounge
07.2016 - 11.2017
- Bottle service
- Customer service
- Fine dining service
Server
Dutch's Daughter
01.2015 - 06.2016
- Fine dining service
- Bottle service
- Work with others to provide exceptional service and fine dining experience
Server
BJ's Restaurant and Brewhouse
08.2013 - 11.2014
- Communicate with people
- Work to please customers and make connections
- Serve others and work as a team to accomplish goals
Education
Leadership Training -
Ingeniería Transformacional
Salt Lake City, UT03.2024
Skills
- Bilingual: Fluent in English and Spanish
- Communication: Strong interpersonal skills for connecting with diverse backgrounds
- Customer Service: Committed to providing exceptional experiences and satisfaction
- Sales Proficiency: Effective in understanding customer needs and closing sales
- Team Leadership: Experienced in leading and motivating teams to achieve goals
- Adaptability: Quick to adjust to new environments and challenges
Team Player: Works collaboratively and effectively with diverse team members, fostering a positive work environment
Goal-Oriented: Sets clear goals and strives to surpass them
Timeline
Personal Banker
Wells Fargo
04.2025 - Current
Sales Representative
Ovation Law Firm
03.2025 - Current
Inside Sales Associate
Dentsply Sirona
03.2024 - 12.2024
Business partner
Forward Lighting
08.2022 - Current
Customer Service Representative
American Express
05.2022 - 07.2023
Driver
Uber
12.2020 - 02.2022
Customer Service Representative
PainterBros
07.2020 - 01.2021
Server
The Tasting Room
12.2019 - 05.2020
Server
Ayse Meze Lounge
07.2016 - 11.2017
Server
Dutch's Daughter
01.2015 - 06.2016
Server
BJ's Restaurant and Brewhouse
08.2013 - 11.2014
Leadership Training -
Ingeniería Transformacional