Axel Leopold
Turtle Lake,WI
Summary
Accomplished Biologist Technician with a proven track record at Environmental Consulting and Testing, enhancing experimental reliability through stringent quality control measures. Knowledgeable in statistical data analysis and demonstrating exceptional multitasking abilities. Achieved significant improvements in regulatory compliance and customer satisfaction in recent jobs, leveraging strong documentation and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Biologist Technician
Environmental Consulting and Testing
02.2024 - Current
- Implemented quality control measures in laboratory settings resulting in increased reliability of experimental results.
- Cultured a variety of freshwater organisms used in Whole Effluent Toxicity (WET) and sediment testing. Such as C. dubia and D. magna.
- Monitor ECT's fish hatchery on weekends; collecting and cleaning Pimephales promelas egg tiles. Feeding fish, transferring fish, harvesting hatched and matured fish, recording data, maintenance on hatchery equipment and following the strict protocols to ensure safety of myself, coworkers, and the organisms.
- Conducted WET tests following EPA guidelines to assess environmental impact of industrial and municipal wastewater.
- Performed bioassays using aquatic organisms to measure toxicity levels.
- Maintained accurate records and documentation for regulatory compliance and reporting.
- Analyzed water quality parameters, including pH, dissolved oxygen, conductivity, and ammonia levels to ensure test validity.
- Prepared and calibrated lab equipment such as dissolved oxygen meters, spectrophotometers, and pipettes.
- Assisted in data analysis and reporting, summarizing results for submission to regulatory agencies.
- Followed strict quality control and quality assurance protocols to maintain test accuracy and compliance.
Retail Sales Associate
PetSmart
09.2022 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and answer questions about pets.
- Handled returns and exchanges, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing outstanding customer service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Online Personal Shopper
Walmart
04.2020 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
Education
Bachelor of Science - Environmental Science
University of Wisconsin Superior
Superior, Wi08-2025
Skills
- Statistical data analysis
- Pet care
- Customer assistance
- Works Well Under Pressure
- Multitasking and organization
- Reliability and punctuality
- Written/Verbal communication
- Quality control
- Product knowledge
- Documentation and reporting
- Stocking and receiving
- Work Planning and Prioritization
Timeline
Biologist Technician
Environmental Consulting and Testing
02.2024 - Current
Retail Sales Associate
PetSmart
09.2022 - 08.2024
Online Personal Shopper
Walmart
04.2020 - 08.2022
Bachelor of Science - Environmental Science
University of Wisconsin Superior
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