AXEL TCHIMOU
Dallas,United States
Summary
Strategic General Manager with 9 years in fast-food industry, excelling in operations, team leadership, and business performance. Drives sales growth and enhances operational efficiency while controlling costs and improving customer satisfaction. Develops high-performing teams, optimizes labor and inventory, and upholds food safety standards. Cultivates strong team cultures and fosters future leaders in high-volume environments.
Overview
10
10
years of professional experience
Work History
General Manager
Wendys
Powder Springs, GA
07.2022 - Current
- Enhanced revenue through strategic planning and cost management initiatives.
- Conduct comprehensive market analysis to identify growth opportunities, implementing strategic changes that drive measurable revenue improvements
- Oversee daily operations, improving staff efficiency and customer satisfaction.
- Monitored performance metrics and analyzed customer feedback to drive data-driven improvements in operational efficiency.
- Train and develop a team of 25+ to ensure compliance and quality service.
- Implemented food safety standards to ensure compliance and maintain operational excellence.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved top sales ranking and store performance among all company representatives.
General Manager
Burger King (GPS)
04.2018 - 07.2022
- Led restaurant operations, improving staff skills and streamlining operational processes.
- Analyzed peak-hour patterns to optimize staff scheduling and resource allocation, leading to enhanced customer satisfaction scores
- Conducted training sessions for team members to enhance their skills and service capabilities, resulting in enhanced service quality and increased employee retention rates.
- Improved service quality by implementing targeted training for team members. by providing training to team members, leading to better employee retention.
- Refined scheduling methods to ensure adequate staff coverage during peak hours. to align staff availability with customer demand, improving service delivery and satisfaction.
- Ensured compliance with health and safety standards across all shifts.
Manager
Lidl
Austell
06.2016 - 07.2018
- Audited food safety standards to ensure compliance and maintain quality assurance.
- Implemented digital inventory systems, improving store efficiency.
- Optimized stock management, reducing waste and boosting accuracy.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Led sales initiatives and promotional campaigns to increase revenue and uphold customer service excellence.
Education
Real Estate License - GA Salesperson
Barney’s Fletcher
Atlanta, GA 06.2026 - 08.2026
MBA -
Devry University-Georgia
DecaturSkills
- Strategic Planning
- P&L management
- Operational efficiency
- Performance Metrics
- Multi-unit management
- Financial planning
- Team Leadership
- Staff Training
- Customer Relations
- Service excellence
- Operational quality
- Talent acquisition
Personal Information
Originally from the Ivory Coast, I moved to the United States with the goal of building a better life and creating new opportunities for myself and my family. I attended DeVry University and earned my real estate license through Barney Fletcher Schools.
Outside of my professional career, I enjoy exploring new ventures, learning new things, and spending quality time with my family. I’m naturally driven by growth, new challenges, and opportunities to build something meaningful.
Language
Title: GENERAL MANAGER
Timeline
Real Estate License - GA Salesperson
Barney’s Fletcher
06.2026 - 08.2026
General Manager
Wendys
07.2022 - Current
General Manager
Burger King (GPS)
04.2018 - 07.2022
Manager
Lidl
06.2016 - 07.2018
MBA -
Devry University-Georgia