AYA HAMEED
West Jordan,UT
Summary
Dynamic Medical Assistant with extensive experience at Intermountain Healthcare, skilled in phlebotomy and effective communication. Proven ability to thrive in fast-paced environments while delivering compassionate patient care. Adept at collaborating with diverse teams and managing clinical documentation, ensuring high-quality support for healthcare providers and patients alike.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Intermountain Healthcare
Holladay, UT
02.2025 - Current
- Assisted physicians and APPs with patient examinations, procedures, and treatments.
- Triaged patients by measuring vital signs, recording medical history, and assessing chief complaints.
- Administered injections and medications as directed by healthcare providers.
- Collected and processed lab specimens, including blood draws and rapid tests (e.g. COVID-19, Flu, Strep).
- Performed EKGs, wound care, and basic splinting
- Managed supply inventory and ensured exam rooms were clean, stocked and sanitized.
- Learned to adapt and work with many different providers as well as different day-to-day staff.
- Communicating and finding the appropriate balance between providing passionate and efficient patient-care.
- Provided compassionate and efficient patient care in a fast-paced urgent care environment.
Medical Assistant
Intermountain Health
Sandy, UT
05.2022 - 02.2025
- Obtained brief patient medical history, medication information, symptoms, and allergies
- Collected and documented patient medical information such as triage, vitals, blood draws, wound care, as well as other tests like EKGs, etc
- Under intense circumstances, I became better at delegating certain tasks as well as working efficiently with many staff members
- Throughout my time at InstaCare and KidsCare I understood how to communicate and help patients to an individual level
Guest Advocate
Target
Sandy, UT
04.2021 - 04.2022
- Worked as a guest advocate, which means that I was either cashiering, customer service, or helping people at self-checkout
- While doing each of those positions, helped me to build my communication skills, and make sure I did my best efforts to help out the guest
- Used my Arabic and ASL communication skills with guests to help them when they were struggling to find or understand something
- Working at Target taught me to step out of my comfort zone, and learn new things that I have never known before
- I learned to better my communication skills, delegating tasks, as well as working better with a team
Medical Assistant Extern
Alta View Clinic
02.2022 - 03.2022
- Given the opportunity to rotate through multiple departments to see what fits with me
- Roomed patients, did vaccines, as well as learned how to perform other procedures
- Learned how to better communicate, and adapt to different departments and how they work
- Learned new things that helped me to advance my knowledge in almost all departments
- Lastly learned more about professionalism, and how to appropriately present yourself and communicate to patients and staff
Education
Associate of Applied Science - Psychology
Salt Lake Community College
Salt Lake City, UT05-2024
Diploma -
Hillcrest High School
Midvale01.2022
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UTSkills
- Phlebotomy
- Medical terminology
- Clinical documentation
- Team collaboration
- Conflict resolution
- Effective communication
- Time management
- Communication
- Teamwork
Active Certificates
- Nationally Certified Medical Assistant, 2022 (renewed 2024)
- BLS, 2022
- High School Diploma, 2022
Timeline
Medical Assistant
Intermountain Healthcare
02.2025 - Current
Medical Assistant
Intermountain Health
05.2022 - 02.2025
Medical Assistant Extern
Alta View Clinic
02.2022 - 03.2022
Guest Advocate
Target
04.2021 - 04.2022
Associate of Applied Science - Psychology
Salt Lake Community College
Diploma -
Hillcrest High School
Bachelor of Science - Psychology
University of Utah