Customer Service Specialist
Haagen-Dazs Ice Cream Shop
06.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Efficiently managed customer orders, both taking and fulfilling them.
- Handled tasks such as lifting, repositioning, and replacing 20-pound ice cream tubs as required.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
