Aya Selim Aly
Summary
PMO Project Specialist at Visit Qatar with proven experience supporting large-scale, high-profile events and strategic initiatives. PMP-certified with an MBA in Marketing, combining structured project management expertise with creative and operational execution. Skilled in stakeholder engagement, vendor coordination, and executive-level reporting, with a strong focus on driving operational efficiency and delivering seamless, high-impact VIP and guest experiences. Proficient Project Specialist with strong construction background and specialized experience in properties. Familiar with related codes and standards and successful in keeping work in line with regulations. Expert in managing contracts, paperwork, and timelines.
Overview
18
18
years of professional experience
Work History
PMO Project Specialist
Visit Qatar
Doha
06.2025 - Current
- Coordinated planning and execution of tourism events and marketing initiatives.
- Managed project timelines, milestones, risks, and dependencies across cross-functional teams.
- Liaised with stakeholders, leadership, and vendors to track deliverables and approvals.
- Developed and maintained project documentation including plans, SOWs, RAID logs, and status reports.
- Prepared dashboards, reports, and presentations to facilitate senior management decision-making.
- Monitored vendor outputs ensuring alignment with scope and contractual commitments.
- Ensured compliance with PMO governance frameworks, approval workflows, and reporting standards.
Senior Event Planning & Guest Relations Consultant
Qatar Creates, Qatar Museums - Chairperson's Office.
10.2022 - 06.2024
- Developed event strategies aligning with client objectives, ensuring seamless logistics coordination for high-profile events such as Fashion Trust Arabia (FTA) in 2022, 2023, and 2024, in Morocco.
- Managed VIP client portfolios, enhancing their experiences through personalized engagement strategies, including Qatar Creates, Fashion Trust Arabia, FFR, and the Valentino Event.
- Collaborated with cross-functional teams to align event strategies with organizational goals, driving successful outcomes.
- Delivered tailored solutions to VIP clients by managing luxury accommodations, negotiating with premium service providers, and ensuring seamless logistics for events.
- Led culinary coordination and collaborated with chefs to refine menus, ensuring exceptional dining experiences.
- Partnered with key external stakeholders, including Qatar Airways and other high-end service providers, to deliver exceptional, brand-aligned experiences for top-tier clients.
- Leveraged post-event feedback and performance data to optimize future strategies and improve client satisfaction, ensuring continuous improvement, and enhanced service delivery.
- Designed and implemented exclusive experiences for VIP attendees, aligning offerings with client expectations, and ensuring a high level of personalization and engagement.
Senior Administration (Children & Young Adult Library)
Qatar National Library, Qatar Foundation.
11.2018 - 10.2022
- Supervised major projects such as facility renovations and expansions, overseeing budgeting, interdepartmental coordination, and regulatory compliance for successful implementation.
- Orchestrated projects concerning library collection development, including needs assessment, material selection, acquisitions management, and donation coordination, ensuring alignment with community requirements.
- Executed the planning, promotion, logistics, and assessment of library programs and events, ensuring seamless execution and impactful outcomes.
- Fostered collaborations with external institutions and community organizations for joint projects, facilitating effective communication, task coordination, and mutual goal achievement.
- Utilized Jira and Sierra software for project and library management, overseeing technical aspects hands-on, ensuring meticulous documentation, and system efficiency.
HR Assistant
Extra Mix Concrete Solutions L.L.C.
08.2016 - 01.2017
- Maintained management guidelines by preparing, updating, and recommending human resources policies and procedures.
- Recruited and selected a well-trained employee by establishing testing and interview programs.
- Ensured planning, monitoring, and appraisal of employees.
- Supported payroll processing by verifying timesheets and resolving discrepancies.
- Maintained employee records and updated HR databases with accurate information.
Customer Service
The National Bank of Abu Dhabi (NBAD)
12.2013 - 06.2014
- Assisted customers with routine account-related requests such as: funds transfers, automatic funds transfers, stop payments, queries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability.
- Performed customer requested research, including printing statement and check copies.
- Contacted customers to notify them that check orders and/or debit cards are ready to pick up at the bank.
Customer Service
Egyptian American Center.
04.2009 - 08.2011
- Provided customer service support to internal departments.
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Generated reports summarizing customer service statistics.
Customer Service and Marketing
Techno Kids.
06.2008 - 03.2009
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Master of Business Administration (MBA) - Marketing
Cardiff Metropolitan University
United Kingdom09.2024
Bachelor of Commerce - Business Administration
Alexandria University
Alexandria, Egypt 07-2008
Skills
- Event planning and project management
- VIP Guest relation and protocol handling
- Vendor and venue oversight
- Team management
- Effective communication and stakeholder engagement
- Presentation software and spreadsheets
- On-site Event Operations and problem solving
- Stakeholder engagement
- Project management
Trainings And Courses
- Google Digital Marketing & E-commerce, 12/25
- Leadership, Presentation, and Teamwork skills, New Horizons, Alexandria, Egypt, 12/12
- (IBT) Speaking International TOEFL, Amid East Center, Alexandria, Egypt, 12/09
- ICDL Certificate, UNISCO, 12/08
- Customer service, NSGB (QNB), 12/08
- English Conversation Course, Arab academy for science & Technology, Egypt, 12/05
Timeline
PMO Project Specialist
Visit Qatar
06.2025 - Current
Senior Event Planning & Guest Relations Consultant
Qatar Creates, Qatar Museums - Chairperson's Office.
10.2022 - 06.2024
Senior Administration (Children & Young Adult Library)
Qatar National Library, Qatar Foundation.
11.2018 - 10.2022
HR Assistant
Extra Mix Concrete Solutions L.L.C.
08.2016 - 01.2017
Customer Service
The National Bank of Abu Dhabi (NBAD)
12.2013 - 06.2014
Customer Service
Egyptian American Center.
04.2009 - 08.2011
Customer Service and Marketing
Techno Kids.
06.2008 - 03.2009
Master of Business Administration (MBA) - Marketing
Cardiff Metropolitan University
Bachelor of Commerce - Business Administration
Alexandria University