Ayah Hamdan
Zarqa University
Justice,Illinois
2
Languages
1
Certification
3
years of professional experience
Network Engineering graduate and Cisco Certified Network Associate (CCNA) with hands-on experience in network configuration, troubleshooting, routing, and switching. Skilled in IPv4/IPv6, subnetting, VLANs, inter-VLAN routing, OSPF, NAT, DHCP, DNS, STP/RSTP, ACLs, and TCP/IP. Experienced in technical support, IT lab operations, and Cisco networking labs using Cisco Packet Tracer. Seeking an entry-level Network Engineer, Network Administrator, or NOC Engineer position to apply networking skills and contribute to reliable and efficient network operations.
Work History
Computer Lab Supervisor
2 Years 7 Months- Troubleshot computer, software, connectivity, and network-related issues to maintain reliable and uninterrupted laboratory operations.
- Assisted with the configuration, maintenance, and troubleshooting of network-connected computers and IT equipment.
- Supervised daily computer lab operations, ensuring the functionality, availability, and accessibility of IT equipment for students and faculty.
- Trained and mentored student assistants on technical procedures, troubleshooting, and laboratory support tasks.
- Implemented inventory management practices for software licenses, computers, and hardware resources, maintaining accurate equipment records.
Website Design Trainee
2 Months- Completed hands-on training in website design and development using HTML, CSS, and JavaScript.
- Developed and tested basic website components, focusing on page structure, styling, layout, and functionality.
- Gained practical experience in applying web development concepts and following technical requirements during website projects.
Education
Bachelor of Science - Computer Engineering
Skills
Networking: TCP/IP
LAN/WAN
IPv4/IPv6
Subnetting
VLANs
Trunking
Inter-VLAN Routing
DHCP
DNS
NAT
Routing & Switching: OSPF
EIGRP
RIP
Static & Default Routing
STP/RSTP
EtherChannel
FHRP
Security: ACLs
Port Security
SSH
Basic Network Security
Cisco & Tools: Cisco IOS
Cisco Packet Tracer
PuTTY
Wireshark
Other: Technical Documentation
Troubleshooting
User Support
Microsoft Office
Google Sheets
Certification
- Cisco Certified Network Associate (CCNA) — August 2026
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Computer Lab Supervisor
Zarqa University
02.2019 - 09.2021Read More
Website Design Trainee
Ministry Of Communication & Information Technology
06.2018 - 08.2018Read More
Hashemite University
Bachelor of Science from Computer Engineering
Read More