Ayah Malki
Orland Park,IL
Summary
Dynamic professional with a proven track record at Amazon, adept in enhancing workforce efficiency through targeted training and safety protocol adherence. Excelled in financial management at B.F.A.C LTD, leveraging Intuit QuickBooks and MS Office Suite to optimize practices. Demonstrates exceptional leadership and communication skills, driving sales growth and team development at Jawwal Company. Personable
Overview
4
4
years of professional experience
Work History
Learning Ambassador - FC Associate
Amazon
10.2023 - Current
- Assisted in training UIS, Outbound and Inbound new hires on procedures, safety protocols, and company policies.
- Supported team productivity by assisting in training new hires and sharing knowledge.
- Assisted in training new hires, leading to more knowledgeable and efficient workforce.
- Assisted in training new hires, sharing knowledge and expertise in principles and practices.
- Followed procedures at all times for personal and team safety.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Safely and securely loaded items to prevent damage during transport.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Assisted in development of new curriculum materials to enhance overall learning experiences for new hires.
- Improved overall productivity by training new hires on company policies, procedures, and job-specific skills.
- Analyzed problems and worked with teams to develop solutions.
Accountant
B.F.A.C LTD
10.2021 - 07.2023
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Used advanced software to prepare documents, reports, and presentations.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Prepared and filed tax forms to meet needs of customers.
- Processed payroll by validating work hours and attendance of client's employees.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Maintained detailed financial records of accounts receivable.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
Sales Officer
Jawwal
11.2020 - 08.2021
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced sales operations through development of new sales strategies and customer follow-up
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
- Supervised, trained and mentored staff of five, resulting in consistent team achievement.
Education
Bachelor of Science - Accounting Minor In Business Administration
Birzeit University
Ramallah, Palestine07.2020
Skills
- Accounts Payable and Receivable
- Financial Statements
- Payroll Management
- Intuit QuickBooks
- MS Office Suite
- Client Representation
- Customer Service and Assistance
- Team Leadership
- Adaptive Learning
- Teamwork and Collaboration
- Multitasking
- Work Planning and Prioritization
Languages
English
Full Professional
Arabic
Native or Bilingual
Turkish
Professional Working
Additional Information
- Jawwal Company - Accounting Department (Feb 2020)
- Account payables
- Verify and record invoices
- The Chain of Paying Process
- Arab Bank "Osool" training program (Dec 2019)
- explains how to deal and help customers in the bank
- Bank Services
- Counterfeiting and fraud
- Communication skills and positive thinking
- Enjaz Course (2014-2015)
- Leadership Skills
Timeline
Learning Ambassador - FC Associate
Amazon
10.2023 - Current
Accountant
B.F.A.C LTD
10.2021 - 07.2023
Sales Officer
Jawwal
11.2020 - 08.2021
Bachelor of Science - Accounting Minor In Business Administration
Birzeit University
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