Janette Lewis
RN BSN
Meadowview,VA
Summary
Experienced in mid-level management. Proficient in working to help coordinate office operations and managing clinicians to achieve optimal productivity and efficiency. Committed to providing exceptional day to day operational and technical leadership. Background with managing patient care, developing plans to assist patients with educating on disease process and monitoring for comorbidities. Excellent in written and verbal communication skills. Patient and Family education.
Overview
28
28
years of professional experience
Education
Bachelor of Science - Nursing
King College
Bristol, TNBachelor of Science - Nursing
Virginia Highlands Community College
Abingdon, VASkills
Operational efficiency
- Clinical judgment
- Geriatric nursing
- Home health care
- Cardiac care
- Quality improvement
- Patient safety
- Direct patient care
- Wound care
- Intake and discharge
- Patient education
- Medication and IV administration
- Team training and development
- Family education
- Care planning
- Patient care
- Patient management
- Health promotion
- Disease prevention
- Skill development
- Chronic disease management
- Case management
- Nursing process
- Wound care management
- Care continuum coordination
- Critical thinking
- Accurate documentation
- Patient condition monitoring
- Patient care assessment
- Documentation
- Attention to detail
- Care coordination
- Clear patient communication
- Cardiac monitors
- Strong clinical judgment
- Compassionate and caring
Operations Oversight
Strategic Planning
Strategic planning and execution
Process Improvement
Schedule Oversight
Operations Management
Teamwork and Collaboration
Team Leadership
Decision Making
Staff Training/Development
Staff Management
Employee Development
Customer Service Management
Customer Service
Strong clinical judgment
Patient education and counseling
Clinical judgment
Patient and family advocacy
Patient care
Compassion and empathy
Patient evaluation
Family education
Advanced cardiac life support (ACLS) certification
Work History
RN Adjunct Clinical Intructor
Virginia Highlands Community College
Abingdon, VA
09.2025 - Current
- Facilitated hands-on training sessions for nursing students in clinical settings.
- Developed and implemented curriculum for clinical education programs.
- Evaluated student performance through assessments and feedback mechanisms.
- Collaborated with faculty to enhance teaching methodologies and learning outcomes.
- Supervised students when administering medications to maintain patient safety.
- Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
- Provided immediate and constructive feedback to students individually and as group.
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Enhanced student understanding of the nursing profession by sharing personal experiences, insights, and challenges faced within various healthcare settings.
- Assigned students to patients based on students' learning objectives and patient needs.
- Maintained a supportive learning environment, addressing individual student needs and concerns throughout the course.
RN Staff Nurse
Ballad Health CVA Heart Institue
Bristol, TN
02.2025 - Current
- Educated patients on heart health, medication management, and lifestyle modifications.
- Collaborated with interdisciplinary teams to improve patient outcomes through coordinated care strategies.
- Facilitated continuity of care by communicating effectively with primary care physicians, specialists, and other healthcare providers regarding patient progress and needs.
- Utilized electronic health record systems proficiently to input patient data efficiently while minimizing errors and protecting sensitive information.
- Enhanced office efficiency by managing patient appointments, maintaining accurate records, and ensuring timely communication between patients and healthcare providers.
- Promoted patient education with one-on-one consultations, providing guidance on treatment options and preventive measures.
- Provided emotional support to patients coping with chronic illnesses or difficult diagnoses through empathetic listening and genuine compassion.
Director of Operations
Amedisys Home Health
Pulaski, VA
01.2022 - 02.2025
- Oversee daily operations ensuring seamless coordination and efficient execution of tasks related to patient care
- Monitor budget and utilized operational resources.
- Oversee day-to-day productivity with clinicians in accordance with business objectives
- Oversee successful implementation of operational strategies to drive organizational growth and productivity. Opened Pulaski, VA care center in April 2022 and built care center from 2 employees to over 20 employees and patient census of 0 to greater than 100.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with management to execute long-term goals and objectives for my care center.
- Ensure adequate orientation of every team member
- Provide input, guidance and feedback related to marketing activities and care center marketing plan to ensure that goals for growth are met
- Established and monitored quality standards to achieve operational excellence
- Responsible for overall organization and financial management of the care center
- Streamlined operational processes to enhance patient care efficiency and service delivery.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Clinical Manager
Amedisys Home Health
Abingdon, VA
05.2012 - 12.2021
- Communicated effectively with staff members, physicians, patients, employing active listening and interpersonal skills
- Regularly evaluated employee performance and provided feedback
- Organized clinical operations of the care center to promote excellence in patient care and communication
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring
- Coordinate care for patients with chronic conditions, comorbidities and high-risk patients
- Managed care to ensure cost-effective care was provided, ensuring patients received the type of care needed
- Facilitated referrals and ensured they were assigned to the appropriate clinicians
Director of Operations
Amedisys Home Health Care
Wytheville, VA
11.2008 - 05.2012
- Oversaw compliance with regulatory standards ensuring high-quality home health services.
- Analyzed operational data to identify trends, driving informed decision-making for resource allocation.
- Mentored management staff fostering a culture of continuous improvement and professional development.
- Collaborated with clinical leadership to align operational strategies with patient care objectives.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
Clinical Manager
Amedisys Home Health Care
Bristol, TN
06.2007 - 11.2008
- Duties as above Clinical Manager position
- Oversaw daily clinical operations, ensuring compliance with regulatory standards and best practices.
- Developed and implemented patient care plans tailored to individual needs and conditions.
- Led interdisciplinary team meetings to enhance communication and coordination among healthcare providers.
- Trained and mentored staff on clinical procedures and documentation protocols to improve performance.
- Ensured compliance with federal and state regulations through regular audits of clinical practices and documentation.
- Enhanced interdisciplinary communication by initiating weekly team meetings, fostering collaboration among healthcare professionals.
Safety Mentor
Wellmont Holston Valley Medical Center
Kingsport, TN
05.2006 - 10.2007
- Developed trust-based relationships with all employees, in the hospital setting through active listening and empathetic communication
- Performed the 5 why problem-solving technique to assist with solving problems in the hospital setting, to find the root cause of a problem
- Worked with hospital staff to help ensure all patients remained safe during their hospital stay
Oasis and Coding Coordinator
Wellmont Home Health
Kingsport, TN
01.2003 - 05.2006
- Performed oasis accuracy checks and coding of the 485’s in the home health setting
- Analyzed coding data to identify discrepancies and ensure compliance with healthcare regulations.
- Developed and maintained coding guidelines to enhance accuracy and efficiency across departments.
- Managed high volumes of medical records efficiently while maintaining strict attention to detail during the coding process.
- Ensured accuracy in coding through regular audits, identifying discrepancies and areas for improvement.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Maintained strict confidentiality in accordance with HIPAA regulations, ensuring secure storage and handling of sensitive patient information.
- Collaborated with healthcare providers to clarify documentation, enhancing the accuracy of medical records.
- Maintained up-to-date knowledge on industry changes, attending training sessions and workshops regularly.
RN Case Manager
Home Nursing Service of Southwest Virginia
10.2000 - 01.2003
- Provided support to patients coping with chronic illness
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes
- Educated patients and families on available community resources, facilitating access to necessary support services
RN Staff Nurse
Johnston Memorial Hospital
Abingdon, VA
02.1998 - 10.2000
- Worked Med-Surg unit, Orthopedic unit, Oncology unit
- Staff RN
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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