AYAH SEDER
Summary
Professional server with experience in upscale dining environments, delivering exceptional service and fostering an inclusive team atmosphere.
Skilled in multitasking and customer relations, consistently ensuring outstanding guest experience. Known for adaptability and passion for hospitality.
Overview
5
5
years of professional experience
Work History
Head Server
The Ballroom
11.2022 - 04.2024
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
BAR MANAGER/SERVER
Sobo Restaurant
05.2021 - 09.2022
- Increased profits with enhanced inventory oversight and strategic pricing adjustments
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses
- Implemented drink prep procedures that significantly reduced wasted stock
- Maximized customer service by training staff, overseeing operations and resolving issues
- Closed out cash register and prepared cashier report at close of business
COCKTAIL WAITRESS
Bacio Rosso
11.2018 - 03.2020
- Served alcoholic and non-alcoholic beverages in a one of a kind Fine dining cirque-cabaret environment
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior
- Carried out complete opening and closing shift duties to keep restaurant working efficiently and teams ready to meet customer needs
- Inspected dishes and utensils for cleanliness
- Provided friendly, courteous service to create memorable moments for guests
- Fostered enjoyable event atmosphere through friendly guest interactions
Education
Associate of Science - Kinesiology
Bryan College
Toronto, Canada09-2024
Master Freediver -
Freedive Utila
Honduras12-2022
Crisis De-Escalation Program - Holistic Communication
Coursera
01.2014
Skills
- Guest relations
- Quality control
- Complaint resolution
- Fine-dining expertise
Timeline
Head Server
The Ballroom
11.2022 - 04.2024
BAR MANAGER/SERVER
Sobo Restaurant
05.2021 - 09.2022
COCKTAIL WAITRESS
Bacio Rosso
11.2018 - 03.2020
Crisis De-Escalation Program - Holistic Communication
Coursera
Associate of Science - Kinesiology
Bryan College
Master Freediver -
Freedive Utila
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