Ayah Shammout
Grand Blanc,Michigan
Overview
3
3
years of professional experience
Work History
Dorm Desk Assistant
University of Michigan–Flint
08.2024 - Current
- Managed access control, resident services, and front-desk operations, ensuring campus safety, policy compliance, and positive student experience.
- Coordinated event logistics, program support, and cross-departmental collaboration for campus-wide events, including job fairs, commencement ceremonies, and residential programming.
- Completed incident documentation, risk assessment, and crisis response referrals, coordinating with Public Safety, emergency services, and compliance offices.
- Participated in hiring processes, including application review, team-based decision-making, and supervised personnel selection.
Student Researcher
University of Michigan–Flint
01.2025 - 05.2025
- Assisted in empirical research examining racial perceptions, diversity, equity, and inclusion (DEI) and conversations about race, contributing to social justice research and behavioral science literature.
- Conducted human subjects research, including survey administration, participant recruitment, and demographic data collection, following IRB-approved protocols and ethical research standards.
- Performed data analysis, meta-analysis coding, and data synthesis using Microsoft Excel, producing quantitative results suitable for academic and professional dissemination.
- Supported research dissemination through abstract writing, operational definitions, and conference presentation development for faculty and student audiences.
- Engaged in community outreach, resource navigation, and advocacy support for underrepresented and underserved populations.
Office Assistant
University of Michigan–Flint
08.2023 - 08.2024
- Provided administrative support and client-facing services for students and faculty, including scheduling, records management, and resource coordination.
- Applied knowledge of healthcare administration, HR policies, and organizational procedures to support recruitment, interviews, and staff onboarding.
- Maintained strict HIPAA compliance, confidentiality, and data privacy when handling protected health information and sensitive student records.
- Demonstrated professional communication, time management, and problem-solving in a fast-paced academic healthcare environment.
Concessionist & Team Lead
NCG Trillium Cinemas
03.2023 - 12.2023
- Supervised daily operations, staff scheduling, and task delegation to ensure operational efficiency and customer satisfaction.
- Addressed conflict resolution, quality assurance, and point-of-sale issues while maintaining service standards.
- Assisted with recruitment support, including application screening and team collaboration in hiring decisions.
Senator
University of Michigan–Flint
09.2022 - 09.2023
- Led policy development and legislative advocacy initiatives focused on food insecurity, student welfare, and community engagement.
- Drafted and advanced formal legislation, conducted stakeholder collaboration, and participated in governance decision-making processes.
- Supported executive leadership with documentation management, meeting facilitation, agenda development, and payroll administration.
Education
Bachelor of Science - Psychology
University of Michigan-Flint
Flint, MI12-2025
Skills
- Research & Analysis: Quantitative analysis, qualitative research, survey methodology, statistical analysis, SPSS, Excel, data interpretation, IRB compliance
- Equity & Advocacy: DEI initiatives, social justice, community outreach, cultural competency, anti-racism frameworks
- Administration & Operations: Administrative support, records management, event coordination, policy compliance, documentation, and inventory control
- Professional Competencies: Written and verbal communication, public speaking, leadership, collaboration, problem-solving, time management
- Technology: Microsoft Office Suite, Google Workspace, SPSS, Onity, data management systems
Timeline
Student Researcher
University of Michigan–Flint
01.2025 - 05.2025
Dorm Desk Assistant
University of Michigan–Flint
08.2024 - Current
Office Assistant
University of Michigan–Flint
08.2023 - 08.2024
Concessionist & Team Lead
NCG Trillium Cinemas
03.2023 - 12.2023
Senator
University of Michigan–Flint
09.2022 - 09.2023
Bachelor of Science - Psychology
University of Michigan-Flint