Summary
Work History
Education
Skills
Timeline
Generic

Ayala Hayat

Boca Raton,FL

Summary

Dynamic leader with proven team leadership and problem-solving skills honed at Sloans Ice Cream. Excelled in cash handling and fostering a customer service-focused environment, ensuring seamless operations and conflict resolution. Demonstrates a positive attitude and a results-driven approach, significantly enhancing team communication and workplace culture.

Work History

Shift Leader

Sloans Ice Cream
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Host

City Oysters

Server

Boomers! Boca Raton

Server

Kapow

Education

Diploma - Real Estate

Boca Raton Community High School
Boca Raton, FL
12.2024

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus

Timeline

Shift Leader

Sloans Ice Cream

Host

City Oysters

Server

Boomers! Boca Raton

Server

Kapow

Diploma - Real Estate

Boca Raton Community High School
Ayala Hayat