Summary
Overview
Work History
Education
Skills
Certification
Timeline
ProjectManager

Ayan Ismail

Minneapolis,MN

Summary

Developed critical thinking and technical skills in high-demand data center environment. Effective at diagnosing and resolving hardware and network issues, ensuring operational efficiency. Seeking to leverage these transferable skills in new and challenging field.

Data center professional with proven track record in managing critical infrastructure and maintaining high operational standards. Known for reliability and flexibility in adapting to evolving requirements, contributing to team success and operational excellence. Expertise in hardware maintenance, network configuration, and problem-solving. Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships. Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget. High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management Strategic-thinking project manager with several years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives. Focused project manager bringing several years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Project Manager

grace care llc
Minneapolis, MN
08.2025 - Current
  • Managed project timelines and deliverables to ensure successful completion.
  • Coordinated cross-functional teams to streamline project workflows and communication.
  • Developed project plans and schedules using project management software tools.
  • Monitored budgets and resource allocation for ongoing projects effectively.
  • Assisted in risk assessment and mitigation strategies for various projects.
  • Documented project requirements and specifications for stakeholder review.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.

behavioral therapist

limitless
05.2024 - 12.2024
  • Collaborate with BCBA to design and implement goal-oriented therapy plans for a diverse client base, including nonverbal individuals, ensuring tailored and effective interventions
  • Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.

Data Center Technician

Direct Line Global
03.2023 - 05.2024
  • Network installation and configuration
  • Patching ToRs and patch panels
  • Troubleshooting network issues
  • Network performance monitoring and optimization
  • Performed physical installation of network and server racks, stacking and configuring devices.
  • Wireless network setup and maintenance
  • Network security
  • Server and network hardware troubleshooting
  • Knowledge of network protocols and standards
  • Attention to detail and problem-solving skills
  • Rack and Stack

Hardware Software Technician

Insight Enterprises
02.2022 - 03.2023
  • Diagnose and troubleshoot technical issues
  • Perform maintenance tasks such as software updates, system
    backups, and security checks
  • Ensure the smooth operation of various IT equipment including
  • desktops, laptops, printers, and servers
  • Document technical issues and resolutions meticulously
  • Collaborate with other technical staff to resolve complex technical issues
  • Follow conventions for cable labeling schemes including color coding

Education

Master of Science - Information Technology

Western Govern
Utah
06-2026

Certification -

Asana Cert
03-2025

High School Diploma -

jfkennedy
bloomington, mn
06.2022

Associate of Science - Computer And Information Sciences

Normandale Community College
Minneapolis, MN
06-2022

Skills

  • Customer Service
  • Organizational Skills
  • Problem-Solving
  • Time Management
  • Microsoft Office Suite
  • Communication
  • Data Entry
  • Appointment Scheduling
  • Multi-line Phone System Proficiency
  • Problem-Solving

Certification

Comptia A+

Microsoft SQL

Security + (11/25/2025)

Timeline

Project Manager

grace care llc
08.2025 - Current

behavioral therapist

limitless
05.2024 - 12.2024

Data Center Technician

Direct Line Global
03.2023 - 05.2024

Hardware Software Technician

Insight Enterprises
02.2022 - 03.2023

Master of Science - Information Technology

Western Govern

Certification -

Asana Cert

High School Diploma -

jfkennedy

Associate of Science - Computer And Information Sciences

Normandale Community College