AYAN NOR
Salt Lake City
Summary
Health Educator with over 9 years of clinical experience and 10+ years as a Community Health Worker, specializing in community health assessment, outreach, and health equity initiatives. Experienced in leading quality improvement projects, data collection, and program evaluation to identify community health needs and improve population health outcomes. Skilled in survey design (Qualtrics), data analysis, stakeholder engagement, and cross-sector collaboration with healthcare providers, community organizations, and public health partners. Proven ability to translate data into actionable strategies, develop culturally responsive programs, and support system-level improvements. Committed to advancing health equity and improving community wellness through data-driven, community-informed public health approaches
Overview
14
14
years of professional experience
Work History
Health Educator
Salt Lake County Health Department
Salt Lake City, UT
12.2021 - Current
- Provide health literacy training for clinics and staff.
- Create cultural sensitivity training with health literacy methods.
- Create plain language materials for health departments and clinics.
- Develop, plan, and implement, health education, behavior risk reduction, and outreach programs.
- Create marketing and educational materials; promote events through various marketing methods.
- Acts as a resource providing linkages to communities.
- Designed and implemented Qualtrics surveys to collect community and stakeholder data; analyzed results to identify trends and inform program decisions
- Developed and maintained documentation to support process tracking, reporting, and standardization across clinics
- Led and supported quality improvement (QI) initiatives across multiple county clinics to improve patient care and service delivery
- Evaluated effectiveness of health education and outreach programs using data-driven methods
- Collaborated with community organizations, clinics, and internal stakeholders to develop and implement public health strategies
- Translated complex health data into plain language reports, materials, and recommendations for diverse audiences
- Supported process improvement and standardization efforts across clinics through documentation and reporting
Community Health Worker
Association for Utah Community Health
Salt Lake City, UT
11.2021 - 03.2022
- Coordinate Quarantine and Isolation shelter process for COVID positive patients.
- Document screening assessments, go over UHMIS and motel agreement and fill out intake form.
- Practice appropriate personal protective equipment (PPE) per company protocols.
- Explain required eligibility applications to patients and help complete applications for services.
Community Health Worker
Salt Lake County Health Department
Salt Lake City, UT
10.2020 - 02.2022
- Assist affected communities with COVID education and disease management information.
- Assist in developing vaccine education presentation to educate team members, community residents and different work sites.
- Help coordinate vaccine clinics in different communities such as Islamic and refugee communities.
- Assist in translating, education and outreach at community and school vaccine clinics.
COVID-19 Vaccinator
Salt Lake County Health Department
Salt Lake City, UT
02.2021 - 06.2021
- Completed screening questions with patients following CDC guidelines.
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Documented patient care accurately and concisely on Vaccinate Utah database.
Medical Assistant
Intermountain Healthcare
Salt Lake City, UT
07.2012 - 05.2021
- Perform electrocardiograms, suture removal, blood draws, IV insertion, splinting and dressing changes.
- Perform administrative duties such as checking patients in, processing insurances, prior authorization, surgical scheduling and providing financial assistant resources.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Implemented billing processes for services to ensure staff catch any missing charges.
- Trained new hires and performed yearly lab evaluation and skills pass offs for all clinical staff in urgent care.
- Triaged and transferred patients with critical symptoms to emergency room in timely manner.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Education
Graduate Certificate - Physiology Post-baccalaureate Program
University of Florida School of Medicine
Gainesville, FL12-2020
Bachelor of Science - Health Promotion and Education
University of Utah
Salt Lake City, UT05-2017
Skills
- Community Health Assessment
- Data Collection & Analysis
- Program Evaluation
- Quality Improvement (QI)
- Survey Design (Qualtrics)
- Stakeholder Engagement
- Community Partnerships
- Health Equity & Cultural Responsiveness
- Public Health Program Planning
- Report Writing & Data Interpretation
- First Aid/CPR certified
- Medical Billing and Coding
- Medical terminology
- Community organization methods
- Community Outreach
- Bilingual in English and Somali
- Community-based resources
- Cross-functional collaboration
- Translating technical data into plain language
- Knowledge of HIPPA compliance
- Presentation skills
- Community outreach
- Prevention strategies
Accomplishments
- Collaborated with team of 7 in the development of the Health Literacy Program at the Salt Lake County Health Department.
- Partnered with 8+ clinics to do quality improvement projects.
Timeline
Health Educator
Salt Lake County Health Department
12.2021 - Current
Community Health Worker
Association for Utah Community Health
11.2021 - 03.2022
COVID-19 Vaccinator
Salt Lake County Health Department
02.2021 - 06.2021
Community Health Worker
Salt Lake County Health Department
10.2020 - 02.2022
Medical Assistant
Intermountain Healthcare
07.2012 - 05.2021
Bachelor of Science - Health Promotion and Education
University of Utah
Graduate Certificate - Physiology Post-baccalaureate Program
University of Florida School of Medicine
Volunteer And Leadership
- Member, Intermountain Health Patient Family Advisory Council
- Member/volunteer, Black physicians of Utah, current
- Member, Utah Muslim Civic League, public health committee, 2020-12-01, 2021-05-01
- Community outreach, Somali/Muslim community on COVID education and resources, 2020-03-01, current
- Secretary, Helping Hands for Relief and Development, 2018-01-01, 2020-01-01
- Vision screener, Friends for Sight, 2017-01-01, 2020-01-01
- Member and volunteer, Muslim and Student Association, 2008-01-01, 2014-01-01