Ayana Denmark
Jersey City
Summary
Security
Dynamic Security Officer with extensive experience at Allied Universal Security Services, excelling in surveillance monitoring and guest services. Proven ability to enhance safety protocols and effectively manage critical incidents. Strong communication and organizational skills contribute to maintaining a secure environment while ensuring exceptional customer satisfaction.
Customer service
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued also Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Jersey City
02.2025 - Current
- Verified photo IDs and tickets to allow guests passage.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Checked for safety hazards and took corrective action when necessary.
- Monitored security cameras to identify and respond to suspicious activity.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Security Officer
International Proactive Security
Hoboken
08.2024 - 12.2024
- Verified photo IDs and tickets to allow guests passage.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored surveillance cameras and responded to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Warehouse Associate
Amazon Warehouse
Kearny
11.2023 - 01.2024
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Staged and sorted multiple types of products for loading.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Handled hazardous materials safely following prescribed regulations.
Team Member
Shake Shack
Hoboken
11.2022 - 02.2023
- Implemented strategies to take advantage of new opportunities.
- Participated in team meetings to discuss strategies for improvement.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer issues promptly in a professional manner.
- Provided customer service support to ensure satisfaction.
- Participated in regular training sessions to improve product knowledge and service skills.
- Worked hard to learn required tasks quickly to maximize performance.
- Facilitated training sessions for new employees on company policies and procedures.
Package Handler
UPS
Secaucus
08.2022 - 09.2022
Cashier
McDonald's
Bayonne
03.2020 - 10.2021
Education
High school diploma -
Henry Snyder
Jersey City, NJ06.2023
Skills
- Cashiering
- Kitchen Experience
- Cash Handling
- Food Preparation
- Warehouse Experience
- Surveillance monitoring
- Retail Sales
- Cooking
- Food Service
- Communication skills
- Computer skills
- Customer service
- Guest services
- Basic math
- Sales
- Analysis skills
- Leadership
- Quality control
- Quick service & fast food restaurant
- Negotiation
- Restaurant experience
- Cash register
- Direct sales
- Microsoft Office
- Organizational skills
- Team coordination
- Time management
- CCTV monitoring
- Product knowledge
- Inventory management
- Data entry
- Order fulfillment
- Critical thinking
- Punctuality and reliability
- Recordkeeping strengths
- Positive and professional
- Multi-task management
- Multitasking and organization
- Key holder experience
Certification
- Driver's License
- SORA
About Me
About Me, Ayana is a hard working, dedicated young lady. That puts her best foot forward and look for growth in every environment She steps in. Ayana has a great personality along with very outgoing, bright, smart, and talented with a very welcoming presence. Ayanna brings a lot to the table which, including being reliable honest, determined and a lot more. I’m just a young lady in her 20’s who is just trying to set a career for herself in the best way possible. Everyone had to start somewhere.
Timeline
Security Officer
Allied Universal Security Services
02.2025 - Current
Security Officer
International Proactive Security
08.2024 - 12.2024
Warehouse Associate
Amazon Warehouse
11.2023 - 01.2024
Team Member
Shake Shack
11.2022 - 02.2023
Package Handler
UPS
08.2022 - 09.2022
Cashier
McDonald's
03.2020 - 10.2021
High school diploma -
Henry Snyder