Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayana Olds

Gainesville,VA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Buffalo Wild Wings
Gainesville, VA
07.2021 - Current
  • Ensured cleanliness and organization of bar area during shifts.
  • Assisted with inventory management, restocking supplies as necessary.
  • Trained new bartenders on service standards and drink preparation techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Developed and maintained strong relationships with regular patrons, enhancing customer loyalty and repeat business.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Home Health Aide

Private Client
Gainesville, VA
01.2018 - 11.2023
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Maintained a clean and organized work environment in compliance with healthcare regulations.

Education

Software Development And Operations

Modern Technology Solutions
Laurel, MD
01-2024

Cyber Security

Modern Technology Solutions
Laurel, MD
01-2023

Skills

  • Customer relations
  • Problem solving
  • Salesmanship
  • Technical support
  • Inventory management
  • Attention to detail
  • Health and safety
  • Cleanliness and hygiene

Certification

Linux Certification

Software Development and operations certification.

Timeline

Bartender

Buffalo Wild Wings
07.2021 - Current

Home Health Aide

Private Client
01.2018 - 11.2023

Software Development And Operations

Modern Technology Solutions

Cyber Security

Modern Technology Solutions

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