Ayana Veal
Newark,NJ
Summary
Results-driven finance professional with comprehensive experience in managing accounts receivable processes. Skilled in invoice processing, and resolving discrepancies to ensure accurate and timely financial reporting. Hardworking and passionate job seeker with strong organizational skills eager to learn and obtain new skills. Experience in product stocking, food safety, pallet jack operation, and customer service. Efficient communication skills when working in a fast paced environment. Reliable and responsible when left to work alone or in a group with fellow coworkers. Dedicated to performing tasks accurately, with a keen eye for any errors. Known for reliability and achieving high standards in financial operations.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Clerk
Masouleh Corp.
Clifton, NJ
05.2023 - Current
- Processed and recorded incoming payments accurately to maintain up-to-date accounts receivable records.
- Reconciled customer accounts to ensure accuracy and resolve discrepancies efficiently.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Utilized various software tools for data entry and report generation, ensuring accuracy in documentation.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
US Rater
TELUS International AI
Remote
12.2021 - 12.2022
- Performed over 5 to 10 administrative tasks from home, or anywhere within US borders per day, using laptop and/or smart phone.
- Analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using online tool.
- Utilized flexible schedules and accurately entered time worked and spent training into system for approval.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
Guest Service Associate
RaceTrac
Daytona Beach, FL
01.2020 - 07.2021
- Filled in for shift managers for over 4 months, completing managerial tasks such as beginning of shift checklist, cigarette count, checking in vendors, and counting down registers at end of shift.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Make sure everything looks presentable in store, and that store is clean, and in its designated place.
- Helped customers with pump issues, to gift cards and finding products needed.
- Filled back stock including, cooler, freezer, chips/snacks, wine, tobacco products, and frozen yogurt, using FIFO method.
Warehouse Laborer
Herr Foods
Oakland, NJ
05.2019 - 01.2021
- Consistently lifted materials weighing as much as 1 to 50 pounds.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Followed orders precisely for correct items, sizes and quantities.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
Car Hop
Sonic Drive In
Oakland, NJ
01.2018 - 12.2018
- Accurately operated cash register to process customer payments.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Backed up servers by setting up trays and completing some food deliveries.
- Bagged food and checked items making sure both drive through and car hop had correct orders.
Education
No Degree - Aerospace Engineering
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FLHigh School Diploma -
Panther Academy
Paterson, NJ06.2018
Skills
- Shift Management
- Staff Training
- Time Management
- Analytical and Critical Thinking
- Customer Service
- Communication
- Product picking and restocking
- Order fulfillment
- MS Office, Excel, Powerpoint, Word, and Outlook
- Product knowledge
- Money handling
- Basic math skills
- Data Entry
- Receipt and refund issuance
Timeline
Accounts Receivable Clerk
Masouleh Corp.
05.2023 - Current
US Rater
TELUS International AI
12.2021 - 12.2022
Guest Service Associate
RaceTrac
01.2020 - 07.2021
Warehouse Laborer
Herr Foods
05.2019 - 01.2021
Car Hop
Sonic Drive In
01.2018 - 12.2018
No Degree - Aerospace Engineering
Embry-Riddle Aeronautical University - Daytona Beach
High School Diploma -
Panther Academy