Genesis Mercado
Bridgeport,USA
Summary
Motivated and compassionate professional with extensive hands-on experience in early childhood education, customer service, and community engagement. Demonstrates expertise in creating a safe, nurturing, and organized environment for children while providing exceptional support to families and colleagues. Proven ability to build strong relationships and foster collaboration, enhancing the overall experience for all stakeholders. Eager to leverage strong interpersonal and organizational skills in dynamic roles within education, childcare, or customer-focused sectors.
Overview
6
6
years of professional experience
Work History
Teachers aid/ Floater
Precious Memories
06.2022 - 08.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Cashier
PriceRite Marketplace
12.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Usher/Concession
Bow Tie Cinemas
12.2018 - 04.2019
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
Education
High school diploma -
Harding High School
Bridgeport, CT07.2020
Skills
- Warehouse Experience
- Early Childhood Education
- Toddler Care
- Teaching
- Cleaning Experience
- Great with kids
- Babysitting
- Childcare
- Organizational Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Customer service
- Customer relations
- Problem resolution
Timeline
Teachers aid/ Floater
Precious Memories
06.2022 - 08.2024
Cashier
PriceRite Marketplace
12.2019 - 02.2020
Usher/Concession
Bow Tie Cinemas
12.2018 - 04.2019
High school diploma -
Harding High School
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