AYANAH CONSISTE
Jacksonville
Summary
Dependable and vigilant professional with an active Florida Security Class D License, Certified Nursing Assistant (CNA) certification, and CPR certification. Currently serving as a Home Health Aide/CNA and an ESS Substitute Teacher, demonstrating expertise in safety monitoring, access control, incident reporting, de-escalation techniques, and HIPAA compliance. Recognized for strong patient safety awareness, meticulous documentation skills, effective teamwork, and maintaining calm, professional communication in fast-paced clinical environments. Committed to delivering compassionate care while upholding the highest standards of safety and compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Crew Member
Popeyes
Jacksonville, FL
01.2021 - 05.2021
- Provided friendly and efficient service to customers in high-volume environment.
- Collaborated with team members to maintain cleanliness and organization of work area.
- Trained new staff on service protocols and operational procedures for consistency.
- Assisted with food preparation, ensuring adherence to safety and hygiene standards.
- Operated cash register, accurately processing transactions and handling cash.
Substitute Teacher
ESS (Educational Staffing Solutions)
Jacksonville, FL
08.2025 - Current
- Oversaw classroom dynamics to foster a safe and orderly learning environment. Guided students in adhering to school policies while addressing behavioral challenges. Utilized effective communication and de-escalation strategies to resolve disruptions. Maintained accurate documentation of attendance and incidents to support instructional consistency.
- Developed and implemented lesson plans tailored to diverse student needs.
- Maintained classroom management to foster a positive learning environment.
- Collaborated with teachers to support curriculum delivery and student engagement.
Certified Nursing Assistant / Home Health Aide
Right at Home
Jacksonville, FL
07.2024 - Current
- Achieved high standards of HIPAA compliance through meticulous documentation and robust infection-control practices. Enhanced patient safety by successfully reducing fall incidents and effectively de-escalating anxiety during critical situations.
- Provided compassionate care to clients, ensuring comfort and well-being during daily activities.
- Assisted in the development and implementation of personalized care plans to address individual needs.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Fulfillment Center Associate
Amazon
Jacksonville, FL
07.2024 - 08.2025
- Oversaw daily operations to ensure efficient order fulfillment and timely shipping.
- Trained and mentored new associates on safety protocols and operational procedures.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
Data Entry Specialist
Spherion / Coach
Jacksonville, FL
04.2021 - 10.2022
- Achieved compliance with company policies through effective management of confidential records. Delivered thorough audit reports that improved operational transparency. Resolved customer and carrier issues, fostering strong relationships and enhancing service quality.
- Streamlined data entry processes to enhance accuracy and efficiency across multiple projects.
- Maintained data integrity by verifying and correcting discrepancies in existing records.
- Trained new team members on data entry protocols and best practices to ensure consistency.
Bookkeeper / Secretary
Napo Logistics
Jacksonville, FL
05.2021 - 05.2022
- Oversaw maintenance of financial and operational records to ensure accuracy. Directed phone communications to enhance client interactions. Safeguarded sensitive documents to uphold confidentiality. Developed spreadsheets for transaction tracking. Streamlined daily office operations to improve efficiency.
- Managed accounts payable and receivable processes to ensure timely financial transactions.
- Reconciled bank statements and general ledger accounts for accuracy in financial reporting..
- Developed monthly financial reports, providing insights for strategic decision-making and budget management.
Education
Associate of Arts (AA) -
Florida State College at Jacksonville (FSCJ)
High School Diploma -
Riverside Highschool
Jacksonville, FL05.2023
Skills
- Customer focus
- Complaint handling
- De-escalation techniques
- Typing speed
- Customer service
- Team collaboration
- Adaptability and flexibility
- Spreadsheets
- Medical terminology
- Microsoft Excel
- Computer proficiency
- Data entry
Certification
- Florida Security Class D License – Active
- Certified Nursing Assistant (CNA) – Active
- CPR Certification – Active
Timeline
Substitute Teacher
ESS (Educational Staffing Solutions)
08.2025 - Current
Certified Nursing Assistant / Home Health Aide
Right at Home
07.2024 - Current
Fulfillment Center Associate
Amazon
07.2024 - 08.2025
Bookkeeper / Secretary
Napo Logistics
05.2021 - 05.2022
Data Entry Specialist
Spherion / Coach
04.2021 - 10.2022
Customer Service Crew Member
Popeyes
01.2021 - 05.2021
Associate of Arts (AA) -
Florida State College at Jacksonville (FSCJ)
High School Diploma -
Riverside Highschool