Ayanah Freeman
Detroit
Summary
Adept at ensuring customer satisfaction and maintaining safety standards, I excelled as a Curbside Shopper at Kroger, where my speed and efficiency, coupled with a professional attitude, significantly enhanced service quality. Skilled in food handling and customer service, I consistently prioritized order accuracy and cleanliness, achieving high satisfaction ratings.
Professional shopper skilled in identifying and selecting high-quality products. Strong focus on team collaboration and achieving customer satisfaction. Adaptable, reliable, and responsive to changing needs. Proficient in inventory management, communication, and time optimization.
Overview
4
4
years of professional experience
Work History
Curbside Shopper
Kroger
07.2023 - 12.2024
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Curbside Shopper
Meijer
04.2022 - 01.2023
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Food Server
Comerica Park
06.2021 - 08.2021
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
High School Diploma -
Cody High School
Detroit, MI06-2021
Skills
- Speed and efficiency
- Food handling
- Safety awareness
- Professional attitude
- Order taking
- Safe food handling
- Hand-eye coordination
- Cleanliness standards
- Reading comprehension
- Menu memorization
- Goal-oriented mindset
- Food safety practices
- Order accuracy
- Customer service
Timeline
Curbside Shopper
Kroger
07.2023 - 12.2024
Curbside Shopper
Meijer
04.2022 - 01.2023
Food Server
Comerica Park
06.2021 - 08.2021
High School Diploma -
Cody High School
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