Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Ayanha Dyson

Germantown,MD

Summary

Dependable and passionate professional with a consistent record of providing support, advocacy, and resources to individuals and families in need. Impressive reputation for developing client-centered care plans and addressing emotional, mental and social needs. Skilled in crisis intervention, community outreach, and program development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

MSW Intern in the Critical Financial Assistance

Operation Homefront
05.2024 - 08.2024
  • Conducted initial intake assessments for all applicants to determine their level of financial need.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Provided crisis intervention support for clients in emergencies.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.

Pateint Intake Coordinator

UnitedHealth Group
01.2022 - 08.2023
  • Inputs all patient data regarding claims and prior authorizations into the system accurately and effectively.
  • Fielded telephone inquiries on authorization details from plan members and medical staff.
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Worked with patients to schedule tests and procedures.
  • Updated documentation and reports detailing patient activities, care actions, and hospital determinations.
  • Upheld HIPAA requirements and regulatory compliance guidelines.

COURSE MATERIALS SPECIALIST

Follett Higher Education Group, Inc
Washington, DC
01.2017 - 05.2020
  • Collaborated with university professors to develop long-range material demand plans and used gathered intelligence to work with suppliers to secure production reservations.
  • Published weekly reports to track production levels, maintenance usage, and inventory consumption.
  • Standardized inventory quarterly reporting and analysis, and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Sourced and screened candidates for seasonal and new roles, and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company

HIV PREVENTION PEER EDUCATOR

Campaign 9:30
Washington, DC
06.2016 - 05.2018
  • Data analysis of the university's campus and community projects to formulate search strategies, identify data sources, retrieve digital information, consult on digital data curation processes, procedures, and policies.
  • Administered rapid HIV test and results, in addition to providing referrals for care.
  • Presented information to the university about STD statistics and other compiled data, and led peer educator events and sessions to educate university staff, faculty, and students.
  • Traveled as an HIV/AIDS and STD peer educator at the United States Conference on HIV/AIDS, as well as to local community events in 2017.
  • Developed policies and procedures, maintaining compliance with statutory, regulatory, local, state, and federal guidelines relating to HIPAA, benefits administration, and general liability.
  • Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
  • Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources

Education

Master of Social Work -

Howard University
Washington, DC
05-2025

Bachelor of Arts - Liberal Arts and General Studies

Hampton University
Hampton, VA, US
05.2023

Skills

  • Patient care
  • HIPAA compliance
  • Insurance knowledge
  • Community outreach
  • Education programs
  • Sales expertise
  • POS systems expert
  • CPT coding
  • Case Management
  • Client-centered counseling
  • Referral services
  • HIV/STD screenings
  • Order Fulfillment
  • Administrative support

Certification

  • Women's Entrepreneurship and Leadership- Cornell University 2023
  • Diversity Equity and Inclusion in the Workplace - University of South Florida Muma College of Business 2021
  • Certified HIV and Hepatitis Prevention Tester - August 2017
  • Inclusive and Ethical Leadership - University of South Florida Muma College of Business 2022
  • Hospitality and Tourism Management - Florida Atlantic University 2020
  • Mental Health First Aid from the National Council for Mental Wellbeing 2023
  • Virginia Workforce Innovation Entrepreneurship Center Program 2024

Affiliations

  • Zeta Phi Beta Sorority, Incorporated 2016-
  • National Association for the Advancement of Colored People 2016-
  • National Council of Negro Women 2016-

Timeline

MSW Intern in the Critical Financial Assistance

Operation Homefront
05.2024 - 08.2024

Pateint Intake Coordinator

UnitedHealth Group
01.2022 - 08.2023

COURSE MATERIALS SPECIALIST

Follett Higher Education Group, Inc
01.2017 - 05.2020

HIV PREVENTION PEER EDUCATOR

Campaign 9:30
06.2016 - 05.2018

Master of Social Work -

Howard University

Bachelor of Arts - Liberal Arts and General Studies

Hampton University

Similar Profiles

CREATE PROFILE
Ayanha Dyson