AYANNA BROWN
Leasing Manager
Arlington,TX
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Leasing Manager
The Barcelona
Fort Worth, TX
10.2021 - 03.2023
- Collected, completed and processed lease applications
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Monitored performance of individual leasing agents and coached on successful strategies
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Motivated and trained new staff to ensure they were following company policies and procedures.
Property Manager
The Union
Fort Worth, TX
07.2022 - 10.2022
- 192 Units) Catalyst - Acting, Handled tenant complaints promptly and appropriately, calling in repairmen and other support services
- Followed up on delinquent tenants and coordinated collection procedures
- Completed final move-out walk-throughs with tenants to identify required repairs
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Assistant Manager
The Barcelona, Catalyst
Fort Worth, TX
02.2022 - 07.2022
- Retrained residents on rent collection policies and procedures set forth by the management company
- Filed all evictions through Nationwide Complaint and in person when needed
- Performed final accounting on all move outs
- Ensured all accounting was accurate on resident ledgers
- Supervised Leasing Consultant and helped ensure the property stayed on track to meet leasing goals
- Assisted with planning marketing campaigns and monthly resident functions.
Leasing Consultant
The Retreat, Catalyst
Fort Worth, TX
07.2021 - 02.2022
- Responded to requests and scheduled appointments for property showings
- Greeted clients, showed apartments, and prepared leases
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Opened and closed show units daily to ensure they were pleasing to the eye to new prospective residents
- Followed up with property leads within an hour via, text, email and phone through the CRM lead management system
- Posted ads daily to multiple social platforms to gain additional exposure to market the property.
Education
High School Diploma -
Wellsville Secondary School
126 W State St, Wellsville, NY 14895 08.2015 - 06.2019
Skills
- Arlington TX
- Bold Profile
- SKILLS
- Fair Housing Laws Knowledge
- Yardi Voyager
- CRM
- Nationwide Complaint
- Onesite Site Manager
- Excel
- Bluemoon
- Leadership
- Self Motivated
- Collection Specialist
- Lease Up Expert
- Self-Starter
Timeline
Property Manager
The Union
07.2022 - 10.2022
Assistant Manager
The Barcelona, Catalyst
02.2022 - 07.2022
Leasing Manager
The Barcelona
10.2021 - 03.2023
Leasing Consultant
The Retreat, Catalyst
07.2021 - 02.2022
High School Diploma -
Wellsville Secondary School
08.2015 - 06.2019