Overview
Work History
Education
Skills
Timeline
Generic

AYANNA BROWN

Leasing Manager
Arlington,TX

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Leasing Manager

The Barcelona
Fort Worth, TX
10.2021 - 03.2023
  • Collected, completed and processed lease applications
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Monitored performance of individual leasing agents and coached on successful strategies
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
  • Motivated and trained new staff to ensure they were following company policies and procedures.

Property Manager

The Union
Fort Worth, TX
07.2022 - 10.2022
  • 192 Units) Catalyst - Acting, Handled tenant complaints promptly and appropriately, calling in repairmen and other support services
  • Followed up on delinquent tenants and coordinated collection procedures
  • Completed final move-out walk-throughs with tenants to identify required repairs
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Assistant Manager

The Barcelona, Catalyst
Fort Worth, TX
02.2022 - 07.2022
  • Retrained residents on rent collection policies and procedures set forth by the management company
  • Filed all evictions through Nationwide Complaint and in person when needed
  • Performed final accounting on all move outs
  • Ensured all accounting was accurate on resident ledgers
  • Supervised Leasing Consultant and helped ensure the property stayed on track to meet leasing goals
  • Assisted with planning marketing campaigns and monthly resident functions.

Leasing Consultant

The Retreat, Catalyst
Fort Worth, TX
07.2021 - 02.2022
  • Responded to requests and scheduled appointments for property showings
  • Greeted clients, showed apartments, and prepared leases
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
  • Opened and closed show units daily to ensure they were pleasing to the eye to new prospective residents
  • Followed up with property leads within an hour via, text, email and phone through the CRM lead management system
  • Posted ads daily to multiple social platforms to gain additional exposure to market the property.

Education

High School Diploma -

Wellsville Secondary School
126 W State St, Wellsville, NY 14895
08.2015 - 06.2019

Skills

  • Arlington TX
  • Bold Profile
  • SKILLS
  • Fair Housing Laws Knowledge
  • Yardi Voyager
  • CRM
  • Nationwide Complaint
  • Onesite Site Manager
  • Excel
  • Bluemoon
  • Leadership
  • Self Motivated
  • Collection Specialist
  • Lease Up Expert
  • Self-Starter

Timeline

Property Manager

The Union
07.2022 - 10.2022

Assistant Manager

The Barcelona, Catalyst
02.2022 - 07.2022

Leasing Manager

The Barcelona
10.2021 - 03.2023

Leasing Consultant

The Retreat, Catalyst
07.2021 - 02.2022

High School Diploma -

Wellsville Secondary School
08.2015 - 06.2019
AYANNA BROWNLeasing Manager