Ayanna Donnell
Killeen
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Northwest Day School
04.2025 - 06.2025
- Collaborated with lead teachers to assess student progress and adapt instructional strategies.
- Coordinated classroom activities, ensuring alignment with curriculum standards and objectives.
- Developed engaging lesson plans to enhance student participation and understanding.
- Supervised recess, lunch and daily student intake and dismissal.
- Supported student physical, mental, and social development using classroom games and activities.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Changed diapers as needed and helped with potty training as well.
Assistant Store Manager
Aldo Shoes
10.2023 - 09.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Manager
Pretzel Cafe
03.2021 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Truck Loader
United Parcel Service, UPS
11.2021 - 05.2022
- Loaded and strapped shipments into place on trucks.
- Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Operated scanning equipment to track orders and shipments.
Cashier
Pretzel Cafe
01.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Western Guilford High School
06.2021
Skills
- Time Management
- Staff Management
- Customer Relationship Management
- Money Handling
- Staff Training
- Staff Supervision
- Transaction Monitoring
- Shift Coverage
- Critical Thinking
- Time Management Skills
- Identification Checks
- Verbal and Written Communication
- Patience and very organized
Certification
-CPR certified
-First Aid certified
-Recognizing and Responding to Suspicions of Child Maltreatment
CPR/First Aid Certified
Certified in adult and child cpr procedures along with first aid,
Timeline
Assistant Teacher
Northwest Day School
04.2025 - 06.2025
Assistant Store Manager
Aldo Shoes
10.2023 - 09.2024
Truck Loader
United Parcel Service, UPS
11.2021 - 05.2022
Assistant Manager
Pretzel Cafe
03.2021 - 09.2023
Cashier
Pretzel Cafe
01.2019 - 10.2020
High School Diploma -
Western Guilford High School
Similar Profiles
Lindsay Oliva-GonzalezLindsay Oliva-Gonzalez
Child Caregiver at The Baby House/Northwest Day SchoolChild Caregiver at The Baby House/Northwest Day School
Greg BenjaminGreg Benjamin
Director of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle CenterDirector of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle Center
Samantha AllenSamantha Allen
Preschool Teacher at NorthWest Hills United Methodist Church Mother's Day OutPreschool Teacher at NorthWest Hills United Methodist Church Mother's Day Out
Stacy Soto GutierrezStacy Soto Gutierrez
Master Stylist at The Service StationMaster Stylist at The Service Station
Latiya HillLatiya Hill
Human Services Technician at DFPSHuman Services Technician at DFPS