Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ayanna Dyer

Covington,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Lead

Pactiv
Covington, GA
04.2021 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.

Receiving Clerk

Luxottica
Stockbridge, GA
05.2018 - 04.2021
  • Double-checked cargo inventories and documentation for accuracy.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.

Supervisor

Perdue Farms
Perry, GA
08.2016 - 05.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Nurse Assistant/Activities Assistant

Morris View Healthcare Center
Morristown, NJ
02.2014 - 07.2016
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

Education

Certified EKG/Phlebotomy Technician

NHA National Healthcare Assocation
East Orange, NJ
06.2006

Certification - Nursing Assistant

Hunterdon Care Center
Flemington, NJ
03.2001

High School Diploma -

Irvington High School
Irvington, NJ
06.1999

Skills

  • Business Valuation
  • Wheelchair Assistance
  • Lead Collection
  • Team Member Motivation
  • Job Assignments
  • Production Monitoring
  • Overseeing Daily Activities
  • Shipment Processing
  • Clerical Support
  • Task Monitoring

Certification

  • CPA
  • CET
  • CNA Training -
  • NOTARY PUBLIC [Timeframe]

Languages

English

Timeline

Team Lead

Pactiv
04.2021 - Current

Receiving Clerk

Luxottica
05.2018 - 04.2021

Supervisor

Perdue Farms
08.2016 - 05.2018

Nurse Assistant/Activities Assistant

Morris View Healthcare Center
02.2014 - 07.2016

Certified EKG/Phlebotomy Technician

NHA National Healthcare Assocation

Certification - Nursing Assistant

Hunterdon Care Center

High School Diploma -

Irvington High School

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Ayanna Dyer