Ayanna Jacobs
Loss prevention
Upper Marlboro,USA
10
years of professional experience
High-performing Flexible and focused team player with expertise in customer relationship management, supply and demand planning, time management and program management. Dedicated team player with expertise in continuous process improvements in the face of rapidly evolving and changing markets.
Work History
Delivery Driver
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery
- Communicate customer complaints, requests, and feedback to company management
- Practice safe and secure loading methods to avoid damaging goods
- Safely loaded and unloaded pounds of hazardous material without incident
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
- Handled customer concerns and issues effectively
Security guard
- Applied strong interpersonal skills to interact effectively with diverse personnel and the general public
- Responded rapidly to emergencies, assessing situations to mitigate potential security threats
- Triaged security problems swiftly, ensuring immediate communication of critical information under minimal supervision
Security Guard
9 Years 6 Months- Triaged problems quickly, providing precise and clear information while working under minimum supervision
- Completed full building and grounds patrols to spot and investigate concerns
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
- Responded quickly to emergency situations to assess and deflect issues
- Completed reports by recording observations and occurrences and interviewing witnesses following incidents
Security guard
2 Years 2 Months- Inspected entry points and secured doors to prevent unauthorized access
- Managed crowd control and ensured compliance with safety regulations during public events.
- Implemented access control procedures, verifying identification and credentials at facility entrances.
Behavior Technician
2 Years 1 Month- Implemented individualized behavior intervention plans for diverse clients.
- Built positive relationships with children,families,and multidisciplinary team members.
- Assisted in creating a safe,structured,and supportive environment for children.
Security guard
3 Years 7 Months- Conducted thorough building and grounds patrols to ensure safety and security of premises.
- Recorded detailed incident reports and gathered witness statements accurately.
- Monitored surveillance equipment and performed security checks to prevent unauthorized access.
Bus Cleaner
11 Months- Copied, logged and scanned supporting documentation and placed all information in client files
- Assisted customers in average by answering questions, responding to inquiries and handling telephone requests
- Stripped and refinished hard surface floors to maintain quality condition and appearance
- Offered deep cleaning expertise to clients in need of extra support
- Picked up trash from parking lot and garden areas to keep those areas free of debris
- Trained new on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
Warehouse
1 Year 8 Months- Prepare and complete orders for delivery or pickup according to schedule
- Complete diary logs into inventory
- Received pick-ups and delivered to warehouse locations
- Tracked movements with hand-held scanners and daily production sheets to keep records accurate
- Evaluated and reconfigured systems to support customer service and operational goals
- Documented Reported inventory balances and cycle counts in both the ERP and WMS systems
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
Environmental Service Aide
9 Months- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
- Dismantled, cleaned and replaced light fixtures
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
- Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients
- Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
Environmental Service Aide
1 Year 10 Months- Dismantled, cleaned and replaced light fixtures
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
- Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
- Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
- Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness
Education
High School Diploma
Skills
Data entry
Inspection reviews
Work orders
Flexible
Focused
Team player
Safety-oriented
Extremely organized
Team leadership
Strong verbal communication
Staff development
Timeline
Security guard
Security assurance
08.2023 - 10.2025Read More
Behavior Technician
Brighter Strides ABA
01.2022 - 02.2024Read More
Security guard
Allied Universal
01.2020 - 08.2023Read More
Bus Cleaner
Hands on
01.2020 - 12.2020Read More
Environmental Service Aide
BridgePoint Hospital National Harbor
12.2019 - 09.2020Read More
Warehouse
Amazon Warehouse
03.2019 - 11.2020Read More
Security Guard
Loss prevention
02.2017 - CurrentRead More
Environmental Service Aide
Virginia Hospital Center
02.2016 - 12.2017Read More
Security guard
Allied universal
CurrentRead More
Delivery Driver
Amazon
CurrentRead More
Suitland High School
High School Diploma
Read More
Additional Skills
- Able to lift
- Materials preparation