Ayanna Little
Durham,NC
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
Work History
Spa Concierge
Woodhouse Spa
Raleigh, NC
07.2026 - Current
- Answered calls and addressed guest questions about services, pricing, and policies.
- Scheduled appointments and managed spa calendars for seamless daily operations.
- Greeted guests with warm hospitality and guided spa service selections.
- Processed retail sales and supported boutique product recommendations.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Front Desk Receptionist
European Wax Center
Raleigh, NC
04.2025 - 04.2026
- Greeted guests and managed front desk flow.
- Answered phone calls and provided service information to clients.
- Processed payments and retail product sales through point-of-sale system.
- Supported membership questions and explained service options.
- Maintained clean, orderly displays throughout retail environment.
Client Service Associate
Sephora
Durham, NC
09.2023 - 01.2025
- Delivered high-volume customer service, managing transactions and resolving client concerns to enhance customer satisfaction
- Operated POS systems and handled cash accurately, ensuring seamless transactions
- Fostered strong communication with team members to ensure efficient collaboration during busy shifts and teamwork in a fast-paced environment
- Assisted with opening and closing procedures, contributing to daily operational readiness
- Assisted in organizing inventory by categorizing items and labeling shelves for easy access, with restocking, and backroom operations
Education
High School Diploma -
Some College (No Degree) - Associates in Arts
Wake Tech Community College
Raleigh, NCSkills
- Beauty Product Knowledge
- First aid and CPR
- Sales and upselling
- Sauna and steam room supervision
- Retail sales
- Customer service
- Front desk operations
- Cash handling
- Problem solving
- Conflict resolution
- Appointment scheduling
- Reliability
- Store maintenance
- Sales expertise
- Fashion sense
Timeline
Spa Concierge
Woodhouse Spa
07.2026 - Current
Front Desk Receptionist
European Wax Center
04.2025 - 04.2026
Client Service Associate
Sephora
09.2023 - 01.2025
High School Diploma -
Some College (No Degree) - Associates in Arts
Wake Tech Community College